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Loss of OneNumber service

Les_Gosling
2: Seeker
2: Seeker

I have spent 9+ hours on MOBi in the past 3 days, visited in-store as suggested, and called 191 on Friday. Still the services is not working and I have note received any notification of resolution as I was told would happen… Help!!!

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Beth
Community Manager
Community Manager

Hi @Les_Gosling! I'm sorry you're unable to use your One Number connection at the moment. We don't have account access over the forum, and we'd need this to check over your account with us. If you haven't already, please reach out to our Social Media team here, and they'll be able to assist you/provide you with an update 🙂