A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I have been trying for 4 days to purchase a SIM only plan online. I keep being prompted there is an error in my personal information. I have checked and double checked and checked again. All the information is correct. I have chatted with an agent wh...
Closed account still showing as active on credit file tried to contact via social media and live chat but no response Vodafone can you sort this out
Hi I have a pay monthly Vodafone SIM only contract already . I need a second number and a new phone. I am thinking of buying iphone 12 from mobile.co.uk on a vodafone contract. once i have my phone, can i use either of my existing vodafone pay mo...
Monthly price has increased by over double despite having no changes to the plan or any add ons. Why is this happening and how can it be fixed?
I upgraded to the new iPhone on Thursday 12th November and since then I have had my sim disconnected unable to use data, make calls or send texts. I have called customer service and had no luck and keep being fobbed off!I have tried to log in to my a...
Hi, I am looking to see if there are any clauses to a Vodafone pay monthly contract where you can leave early without termination charges for any reasons? I have had ongoing issues now for 2 weeks stemming from my phone being stolen. I have had to ca...
I can’t see my latest order due for delivery tomorrow on my order history within my online account - is this a known glitch ? :-0
Hi, I've recently tested a PAYG sim in my old phone and I'd like to look at the sim only contracts, when i log in to vodafone.co.uk it doesn't let me look at the sim only section of the site as I'm a PAYG customer, will i be able to log out of my acc...
So I bought an iPhone 11 Pro Max sep 2019 and was doing my annual upgrade promise and apparently if you have made an insurance claim that voids this promise. ironically the replacement phone was arranged through Vodafone insurance services. I have re...
Hi, I am trying to trade my iphone 11 128g for cash on the website. However, when I put my mobile number in it says it is not recognised? Therefore I can not continue with the process I have now tried this over 3 days with no luck. I am 100% put...
