Unable to use Data
I pay monthly for a SIM only contract for my daughter. She uses my old Huawei handset.She gets 3GB of data included. However she is unable to use the data. Any ideas why?
Forum Posts
Global Roaming plus
Does anyone know where i can find the terms and conditions of global roaming plus? I am currently in netherlands for an extended period due to travel restrictions. I have global roaming plus which should cover 81-100 countries. Vodafone business team...
Resolved! Credit Report
I switched to a consumer from a business a/c about 2y ago and my credit report shows my Vodafone account is closed. However it is still very much open and up to date. How can I get this amended on my credit report? Experian advise me to talk to Vodaf...
Default showing on credit file 2 years on
Now I know there is threads on this but that doesn't help me. I finished my contract 2018 sometime and switched to EE. This month I check my credit file to see a default from Vodafone dating back to 2018. I paid my last bill and switched and this be ...
Need a little help with my bill please.
So the story is.... I ordered and iPhone 11pro max, changed my tariff with it too!Decided It wasn’t for me so I spork ( via chat ) and asked to return it within the 14 days cooling off period. Sent it back etc.now I have checked my bill and it’s £151...
Resolved! Pay monthly maximum download speeds
Can anyone please confirm whether Vodafone maximum download speed caps only apply to unlimited data plans? I am looking to take out a new pay monthly phone contract with a monthly data allowance of either 54gb or 60gb & I just want to double check th...
iPhone 12 - No 5G on dual sim and now no 5G roaming
This is actually an edited post as I originally was asking Vodafone why 5G wasn't available on the iPhone 12.After some further Google searching, it appears you're only as strong as you're weakest link which in this case seems to be Apple. So I've al...
downgrade
Can I downgrade my plan ? I`m not happy with unlimited plan because the service is worst than before. Thanks
Bypass TOBI?
Hello, Is there a way I can ensure I can actually get through to an agent when I dial 191? I know that usually I can say “thinking of leaving” and this will do the trick, however even that does not currently work as I am automatically diverted to an...
Account Showing As Open On Credit File - I've never actually had broadband -switchover got cancelled
I just need to speak to someone on the Credit file support team.Getting through on the phone is impossible. Live chat doesn't work.I've got TWO accounts showing as active from previous failed attempts to switch to vodafone for broadband.I don't have ...
