So the story is.... I ordered and iPhone 11pro max, changed my tariff with it too!Decided It wasn’t for me so I spork ( via chat ) and asked to return it within the 14 days cooling off period. Sent it back etc.now I have checked my bill and it’s £151...
Can anyone please confirm whether Vodafone maximum download speed caps only apply to unlimited data plans? I am looking to take out a new pay monthly phone contract with a monthly data allowance of either 54gb or 60gb & I just want to double check th...
This is actually an edited post as I originally was asking Vodafone why 5G wasn't available on the iPhone 12.After some further Google searching, it appears you're only as strong as you're weakest link which in this case seems to be Apple. So I've al...
Can I downgrade my plan ? I`m not happy with unlimited plan because the service is worst than before. Thanks
Hello, Is there a way I can ensure I can actually get through to an agent when I dial 191? I know that usually I can say “thinking of leaving” and this will do the trick, however even that does not currently work as I am automatically diverted to an...
I just need to speak to someone on the Credit file support team.Getting through on the phone is impossible. Live chat doesn't work.I've got TWO accounts showing as active from previous failed attempts to switch to vodafone for broadband.I don't have ...
Hi All new to the community so hope either someone can assist or Vodafone people can as i have raised via their Chat and have received no solution. About x3 weeks ago the veryme tab on my vodafone app would no longer connect me to view the Veryme aw...
Hello Vodafone Community I cancelled an order for an iPhone 12 by refusing DPD delivery and Driver acknowledged that handset was to be returned to Vodafone UK I paid an upgrade fee of £82.99 I've had two webchats that I have transcripts of these save...
HELP! Im currently applying for a mortgage and unknown to me there is a Vodafone balance on there. Must be from an old account as the date is May 2014. Its £190and i just want to get it cleared off. Ive spoken to numerous agents on live chat who wer...
I’ve reported a spam text from a short code to 7726. I got a message back saying I should reply STOP ALL. Will I be charged for this by Vodafone?
