Moving abroad
I’m going to be selling my house and moving abroad in the New Yer, can I transfer my services?
Forum Posts
Sim card deactivated
I was just on the phone to see if I could combine my mobile and broadband accounts for the together account but was told it wasnt possible. So i said i would just leave it as is then. Then within a minute of finishing my call. My sim card has been de...
Content lock age verification not working
I recently started with Vodafone on a new contract and tried to remove content lock by verifying my age using my debit card. Every time I tried I got an error message, as seen in the screenshot.All my details are correct e.g. billing address and I h...
Order Cancellation
Hi There. I made an order for a pay monthly phone on Saturday night which I had to cancel as they wouldn't be able to deliver to my current address rather than the billing address, which I understand is my own fault, mistake made on my part, however,...
Network issues ( texts )
Text message error ( payM )
Why do we not get a full legally compliant VAT invoice for our business account every month?
Why do we not get a full legally compliant VAT invoice for our business account every month? I have asked for this in several different months, including april 2020, Oct 2020, and have been told it would be sorted out and it has not been. I had to as...
New Apple Watch & eSiM
Hi, I have just received a replacement Apple Watch Series 4 from Apple as my old was damaged and I now want to know how to transfer the eSIM I have registered with my old watch to my new one. Thanks
Unable to make outbound calls - Calls to this number are restricted from this phone
For about 4 months now i have been unable to make outbound calls from my phone. Inbound calls work and so does data.I have paid countless visits to the stores run by spotty teenagers who obviously have no idea. I have performed a physical SIM switchI...
Is receiving call on roam further destination free?
Hello, I need some clarification, i am travelling to UAE soon which is a roam further destination. Is my understanding correct i would only be charged £6 daily if i were to use any outgoing calls or data? So in the above case would incoming be free ...
Not received Entertainment Pack text
Hey there, I've renewed my Vodafone contract with a new package that includes a free entertainment pack, however, I have not yet received a text with my free pack and it's been over a month. I have accessed my offers section on the website and it onl...
