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Forum Posts

Sim swap

Lost my sims ordered onecgot it and activated it online using sim swap page been waiting since 3PM yesterday 25 November 2020.  Does it take this long? Neet my phone to be active as an stick until I am on the networkJist saying Emergency  calls only ...

Kanner70 by 2: Seeker
  • 1350 Views
  • 1 replies
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To update my usage

I am paying £11.61 a moth for only 1GB, where other companies ( Lebara) are only charging £5, PER MONTH FOR 10GB. PER MONTH, and virgin are doing a much lower rate for unlimited usage.I am not able to use my phone because i've reached my limit.Malcol...

Sexton05 by 2: Seeker
  • 1347 Views
  • 1 replies
  • 0 thanks

Entertainment pass query

Hi, Just a quick one, does my Entertainment pass included in my pay monthly package have a date to activate by, or am I able to use it later into my contract? Thanks

Sim Card Activation

I am at my wits end, I received my new shinny IPhone 12 Pro Max. And as my old iPhone had an esim I had to get a new physical sim, however for a week now I am still trying to activate my new sim, 3 webchats and 2 phone calls and it’s still not activa...

Rutledge by 4: Newbie
  • 2816 Views
  • 6 replies
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Didn’t receive trade in envelope?

HelloI have just got the iPhone 12 pro and part of the deal was I am meant to trade in my old iPhone XS. However when I got the parcel yesterday I didn’t get the trade in envelope. How or where do I request one? thank you  P.s sorry if this is in the...

Resolved! New SIM only contract not linked with my current account

Hi team Long time voda user here. I currently have voda sim only and home broadband which show under the same account with the voda together offer with no problem. I've ordered another SIM only which was activated on the 22nd however it does not show...

Changes in contract

I just got a text message from Vodafone saying they are channing my contract mid contract. Same amount of money but 3 gig less data (4 gig down to 1 gig). Can they do that? No service advisors are available, I'm guessing because lots of other people ...

Blacklisting Iphone after theft

Vodafone refusing to blacklist a phone because it was bought from Carphone Warehouse. It was one Vodafone’s deals. Spoken to them twice each time fobbed off they don’t know the IMEI number which according to the many many posts on here they do and ca...

lmd19 by 3: Seeker
  • 2032 Views
  • 5 replies
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OMG Signal woes!

So, I have a Samsung Note 20 Ultra 5G. Since the November security update my wifi has been a disaster (all other devices fine including a Note 9 that hasn't been updated), this lead me to realise that my Three uk signal was fairly poor, worse than in...