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Forum Posts

Default showing on credit file 2 years on

Now I know there is threads on this but that doesn't help me. I finished my contract 2018 sometime and switched to EE. This month I check my credit file to see a default from Vodafone dating back to 2018. I paid my last bill and switched and this be ...

Need a little help with my bill please.

So the story is.... I ordered and iPhone 11pro max, changed my tariff with it too!Decided It wasn’t for me so I spork ( via chat ) and asked to return it within the 14 days cooling off period. Sent it back etc.now I have checked my bill and it’s £151...

Djmacca by 4: Newbie
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  • 9 replies
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Resolved! Pay monthly maximum download speeds

Can anyone please confirm whether Vodafone maximum download speed caps only apply to unlimited data plans? I am looking to take out a new pay monthly phone contract with a monthly data allowance of either 54gb or 60gb & I just want to double check th...

donnes by 3: Seeker
  • 2134 Views
  • 2 replies
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iPhone 12 - No 5G on dual sim and now no 5G roaming

This is actually an edited post as I originally was asking Vodafone why 5G wasn't available on the iPhone 12.After some further Google searching, it appears you're only as strong as you're weakest link which in this case seems to be Apple. So I've al...

IMG_0061.jpeg Screenshot 2020-11-21 at 11.42.53.png
donnyguy by 16: Advanced member
  • 1853 Views
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downgrade

Can I downgrade my plan ? I`m not happy with unlimited plan because the service is worst than before. Thanks

Bypass TOBI?

Hello, Is there a way I can ensure I can actually get through to an agent when I dial 191?  I know that usually I can say “thinking of leaving” and this will do the trick, however even that does not currently work as I am automatically diverted to an...

Schpleeb by 3: Seeker
  • 5094 Views
  • 9 replies
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VERYMe Rewards App not Working

Hi All new to the community so hope either someone can assist or Vodafone people can as i have raised via their Chat and have received no solution.  About x3 weeks ago the veryme tab on my vodafone app would no longer connect me to view the Veryme aw...

Where's my refund of £82.99?

Hello Vodafone Community I cancelled an order for an iPhone 12 by refusing DPD delivery and Driver acknowledged that handset was to be returned to Vodafone UK I paid an upgrade fee of £82.99 I've had two webchats that I have transcripts of these save...

Resolved! Pay old Vodafone bill

HELP! Im currently applying for a mortgage and unknown to me there is a Vodafone balance on there. Must be from an old account as the date is May 2014.  Its £190and i just want to get it cleared off. Ive spoken to numerous agents on live chat who wer...

Moji3331 by 2: Seeker
  • 1825 Views
  • 1 replies
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