A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hello there, I currently get a long-standing customer discount (30% off) and I would like to know if this can be combined with the Black Friday deals? So for example a Black Friday deal that costs £50 per month, would I pay £50 the same as a new cust...
I have seen a few other users have similar issues with trade-ins. I upgraded my phone a couple of weeks ago and was told that my returns pack would arrive early last week. I am still yet to receive this and despite my best efforts to chase I haven't ...
I had my phone stolen last month and requested a bar on my number to avoid misuse. A week later I got a new device and and the bar was lifted from my account, so I just needed to transfer the number to a new SIM once it's ordered and arrived. The ne...
I have completed a request to transfer ownership of three mobile contracts on 12 November. I haven't heard anything from Vodafone (except an automatic email saying thanks etc) and neither has the person I'm transferring to - the 10 working days were...
Lost my sims ordered onecgot it and activated it online using sim swap page been waiting since 3PM yesterday 25 November 2020. Does it take this long? Neet my phone to be active as an stick until I am on the networkJist saying Emergency calls only ...
I am paying £11.61 a moth for only 1GB, where other companies ( Lebara) are only charging £5, PER MONTH FOR 10GB. PER MONTH, and virgin are doing a much lower rate for unlimited usage.I am not able to use my phone because i've reached my limit.Malcol...
as title. been trying to manually turn off wificalling via the app but it never does so i cant then turn it back on. when i contact CS they are all morons and pretty much have no clue what im talking about never mind any idea what to do. currently t...
Hi, Just a quick one, does my Entertainment pass included in my pay monthly package have a date to activate by, or am I able to use it later into my contract? Thanks
I am at my wits end, I received my new shinny IPhone 12 Pro Max. And as my old iPhone had an esim I had to get a new physical sim, however for a week now I am still trying to activate my new sim, 3 webchats and 2 phone calls and it’s still not activa...
HelloI have just got the iPhone 12 pro and part of the deal was I am meant to trade in my old iPhone XS. However when I got the parcel yesterday I didn’t get the trade in envelope. How or where do I request one? thank you P.s sorry if this is in the...
