A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi, I’ve recently started a new pay monthly contract for the above package. However, I am yet to receive a text message giving me the option to set up my chosen Entertainment package. Could someone point me in the right direction of who to contact to...
Now been waiting 55mins for customer services on hold. Guess I’ll be cancelling my contract rather than renewing...
i have loads of hassle with my router shutting down red flashing light at the bottom etc finally after a few weeks was promised a new all singing and dancing new style router....guess what they delivered ???same old crappy 2500 jobbywhich has already...
I only have a business account with Vodafone which commenced November 2019. I DO NOT have a Personal Account with Vodafone. However Vodafone are incorrectly reporting to equifax that I have had a Vodafone account since august 2018 which I DO NOT. Eq...
I pay monthly for a SIM only contract for my daughter. She uses my old Huawei handset.She gets 3GB of data included. However she is unable to use the data. Any ideas why?
Does anyone know where i can find the terms and conditions of global roaming plus? I am currently in netherlands for an extended period due to travel restrictions. I have global roaming plus which should cover 81-100 countries. Vodafone business team...
I switched to a consumer from a business a/c about 2y ago and my credit report shows my Vodafone account is closed. However it is still very much open and up to date. How can I get this amended on my credit report? Experian advise me to talk to Vodaf...
Now I know there is threads on this but that doesn't help me. I finished my contract 2018 sometime and switched to EE. This month I check my credit file to see a default from Vodafone dating back to 2018. I paid my last bill and switched and this be ...
So the story is.... I ordered and iPhone 11pro max, changed my tariff with it too!Decided It wasn’t for me so I spork ( via chat ) and asked to return it within the 14 days cooling off period. Sent it back etc.now I have checked my bill and it’s £151...
Can anyone please confirm whether Vodafone maximum download speed caps only apply to unlimited data plans? I am looking to take out a new pay monthly phone contract with a monthly data allowance of either 54gb or 60gb & I just want to double check th...
