A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
We currently have 85 phones on a small business group policy with a shared data allowance. Whilst the lead user does receive notifications of people exceeding their individual allocation of the allowance, we do not get excessive use alerts, we canno...
Hi thereI've received a text message yesterday that my current plan is being closed and I'm being moved to a new one.I'm currently on £8 a month with unlimited minutes/texts and 9GB data, the new plan included only 1GB of data, in what world is this ...
HiI had problem since my number was ported from EE to Vodafone, A very long history complained to Vodafone over one year (August 2019) now so fed up and problem still not sorted. Vodafone made so much promises and even told me they will make compensa...
Hello, I'm having an issue, I requested SIM swaps for both my numbers but I am not receiving the QR code and therefore I'm out of service Line 1: Subscribed to a new plan yesterday and choose e-sim delivery. Received the original e-sim QR code within...
Hello, I can’t seem to find a definitive answer to confirm that this works. I have a Apple XR and the contract is now up and am looking to get a SIM only deal. If I purchase the Vodafone current offer of 100gb data (5g) sim only and put this sim in ...
Hello there, I currently get a long-standing customer discount (30% off) and I would like to know if this can be combined with the Black Friday deals? So for example a Black Friday deal that costs £50 per month, would I pay £50 the same as a new cust...
I have seen a few other users have similar issues with trade-ins. I upgraded my phone a couple of weeks ago and was told that my returns pack would arrive early last week. I am still yet to receive this and despite my best efforts to chase I haven't ...
I had my phone stolen last month and requested a bar on my number to avoid misuse. A week later I got a new device and and the bar was lifted from my account, so I just needed to transfer the number to a new SIM once it's ordered and arrived. The ne...
I have completed a request to transfer ownership of three mobile contracts on 12 November. I haven't heard anything from Vodafone (except an automatic email saying thanks etc) and neither has the person I'm transferring to - the 10 working days were...
Lost my sims ordered onecgot it and activated it online using sim swap page been waiting since 3PM yesterday 25 November 2020. Does it take this long? Neet my phone to be active as an stick until I am on the networkJist saying Emergency calls only ...
