Refund cheque
I have received a refund cheque from Vodafone after leaving the network in 2018. Its been made out to my maiden name as I married in 2019 and I can't pay it in. How do I go about getting a new one made out to my married name please?
Forum Posts
One number problem
Ever since I bought my Apple Watch, I have had one number registered, my data plan for my watch was linked to my phones account and is now MOOT for some reason just because I purchased unlimited data plan... and now you require me to pay an extra 7£ ...
home broadband
looking to have home broadband
You have dialled an incorrect number
Hi, I've been on my current paym contract for well over a year. Recently, people have reported not being able to dial my number. Some can, some can't. Those that can't recieve the message 'you have dialled an incorrect number'. This appears to be inc...
Direct debits
Hi I have 2 vodaphone accounts but need to change the direct debit of one of the accounts to another card I have but when I try to do this on my vodaphone app it changes the direct debits on both vodaphone accounts what can I do thank you
"Service Barred"
I've a pay monthly account, and I suddenly can't make outgoing calls or texts. I've checked my account, and it says "service barred". My payments are up to date, I pay by DD, so I don't understand?! How do I get this lifted please, preferably without...
Moving abroad
I’m going to be selling my house and moving abroad in the New Yer, can I transfer my services?
Sim card deactivated
I was just on the phone to see if I could combine my mobile and broadband accounts for the together account but was told it wasnt possible. So i said i would just leave it as is then. Then within a minute of finishing my call. My sim card has been de...
Content lock age verification not working
I recently started with Vodafone on a new contract and tried to remove content lock by verifying my age using my debit card. Every time I tried I got an error message, as seen in the screenshot.All my details are correct e.g. billing address and I h...
Order Cancellation
Hi There. I made an order for a pay monthly phone on Saturday night which I had to cancel as they wouldn't be able to deliver to my current address rather than the billing address, which I understand is my own fault, mistake made on my part, however,...
