A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I just got a text message from Vodafone saying they are channing my contract mid contract. Same amount of money but 3 gig less data (4 gig down to 1 gig). Can they do that? No service advisors are available, I'm guessing because lots of other people ...
Vodafone refusing to blacklist a phone because it was bought from Carphone Warehouse. It was one Vodafone’s deals. Spoken to them twice each time fobbed off they don’t know the IMEI number which according to the many many posts on here they do and ca...
So, I have a Samsung Note 20 Ultra 5G. Since the November security update my wifi has been a disaster (all other devices fine including a Note 9 that hasn't been updated), this lead me to realise that my Three uk signal was fairly poor, worse than in...
I received an email from helloatmessage.vodafone.co.ukI would appreciate it if someone could let me know if it’s a real email address?
I've now been on hold for 2.5 hours just to cancel one phone that should have been cancelled months ago. This is ridiculous. I can't even go do anything as I'm hard of hearing so wouldn't hear someone answering if I don't concentrate on the call.
Good Morning, I hope everyone is keeping safe. I have recently applied for a Mortgage and found there to be a default on my credit file of which I did not know about. It appears to be from Vodafone- my contract came to an end and some years ago but I...
Hi, Does anyone know if it is possible to upgrade my plan for a few months? I am on 24gb of data however have moved and can’t get broadband until I move into my new house in 5 months time so want to upgrade to unlimited data and then go back to 24gb ...
Hi,I have spoken to an online agent, who has agreed and made a note regarding an incorrect default placed on my credit file- I had cancelled my account in Feb 2018 and defaulted on a payment in May 2019 (a credit note was issued) for a an incorrect b...
I am about to apply for a mortgage and and Vodafone have messed up my credit score.I have switched providers more than 3 years now and is still showing as if I am in arrears for an account that’s been closed and settled more than 3 years ago.The last...
Hi any advice for no incoming calls or texts after my number was ported in from EE yesterday? Callers get the message "Sorry your number is not recognised" The porting team were less than helpful when phoned and advised me to take the sim out and tu...
