end contract - bill

[DAVE3652]

I rang last month to cancel my mobile contract, was given 2/12/2020 as my disconnection date, today i received my monthly bill for the full monthly amount for 29th Nov to 28th Dec.. will I be refunded for the days I won't be connected? - seeing as my sevice ends on 2nd Dec.

thank you

[AnnS]

Hi @DAVE3652 

There will be a final 0.00 bill as your confirmation that the account if fully closed, just keep the direct debit open, any refund will be  repaid direct to the bank.