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No 4g calling (volte) s22 ultra

abdulazim74
2: Seeker
2: Seeker

Hi my data stops working when I'm on a phone call how do I enable volte it has disappeared from my settings. 

 

I was with ee and I could toggle on and off. 

 

Customer service team are useless, I have done everything reseted My phone also. They refreshed my network twoce aswell.

 

Customer service advised me to call Samsung, spoke to Samsung they said its a network issue as volte works with other carriers on my phone.

 

I am unable to use the I ternet when on a phone call very frustrating. 

 

Spoke to Vodafone over Facebook phone call and live chat they don't have a clue. 

1 REPLY 1

Gemma
Community Manager
Community Manager

@abdulazim74 - thanks for reaching out to us about this. I'm sorry for the frustration with finding a resolution on getting the VoLTE back on your phone. 

I've just found the conversation you're having with my team through Facebook. I can see you're currently talking to us there. Please reply to the last Private Message we sent if you need any further help.