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01-03-2023 08:30 PM
Hi my data stops working when I'm on a phone call how do I enable volte it has disappeared from my settings.
I was with ee and I could toggle on and off.
Customer service team are useless, I have done everything reseted My phone also. They refreshed my network twoce aswell.
Customer service advised me to call Samsung, spoke to Samsung they said its a network issue as volte works with other carriers on my phone.
I am unable to use the I ternet when on a phone call very frustrating.
Spoke to Vodafone over Facebook phone call and live chat they don't have a clue.
02-03-2023 12:06 PM
@abdulazim74 - thanks for reaching out to us about this. I'm sorry for the frustration with finding a resolution on getting the VoLTE back on your phone.
I've just found the conversation you're having with my team through Facebook. I can see you're currently talking to us there. Please reply to the last Private Message we sent if you need any further help.