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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

What is Vodafone’s definition of a discount?

It’s time for me to upgrade and I’m entitled to a voucher through my employer that gives me a discount but the T&C says I can’t use it on a plan that is already discounted.Vodafone are being unclear as to what a “discount” is defined as. Is it when t...

phil76 by 2: Seeker
  • 1937 Views
  • 3 replies
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WiFi Calling Note 20 Ultra

Anyone else have issues with this?  WiFi calling is enabled on account. Was working fine on S10. No option in settings you enable tried restart.  Amy way to push WiFi call settings to enable option? I have re-text CALLING to 97888 etc.  Still no luck...

Replacing a lost phone

Sorry posting on here because Toby is giving me the finger; saying no admin are currently available and I need to vent... Firstly, vodafone. I have lost my phone, you kindly sent me a replacement which arrived a little under 2 weeks later (that's ok)...

PhillG by 2: Seeker
  • 2409 Views
  • 1 replies
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Voxi Sim not working

I've just received a Voxi sim online, followed instructions and paid for a plan. SIM still not working, I don't have access to mobile number as the SIM has no reception and even though I've registered online, can't seem to sign in to Voxi online eith...

hndtuna by 2: Seeker
  • 2900 Views
  • 2 replies
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SIM not provisioned:2

Hello, We have few business mobiles, and while in lockdown we had one of the mobile numbers redirected/transferred to another phone. We now are in the position to have that moved back, but cannot seem to do it and it says SIM not provisioned:2.Can so...

EURO-ACC by 2: Seeker
  • 1410 Views
  • 2 replies
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VODAFONE NOT REPAIRING PHONE

my phone developed a fault within 4 months from new-Samsung S20.  It has been to the repair centre a number of times and it still has the same fault.  Now the repair centre are refusing to repair it without  a charge of £204 as they state the screen ...

Business account

We have a business account and am trying to add numbers and handsets.Our account manager doesnot respond and we have to speak to him.We have waited ages.Not sure where to go next with this. Any help appreciated. Thanks

hmanton by 2: Seeker
  • 1457 Views
  • 2 replies
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Adult content blocked

Hi all, I recently upgraded my plan and I was fine viewing adult content before the plan, but now it seems it's getting blocked? I have made sure all the bars are off etc. Any ideas what to do?

Upgrades

I was told I was due an upgrade last month (June 2021) but just went int o try update and it’s now saying November 2022? Can someone explain why it’s changed when it first said june 2021??

Abp1309 by 2: Seeker
  • 1228 Views
  • 2 replies
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