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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Incorrect debt collection

Hi, I receive a letter from ccs collect in behalf of Vodafone uk, I try to discuss this topic with different member of Vodafone but no one give me information,someone stole my details and my credit card number and then him done a new number and accou...

Farinafe by • 3: Seeker
  • 2533 Views
  • 2 replies
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OTP sms

Hi! No one has been able to help me with OTP (one-time passcode) for 3 months. I don't receive OTP sms from the Bank, hmrc, post office, screwfix, royal mail..etc .. Every time I call, you tell me, "we have seen what the problem is, now turn the phon...

Chriss79 by • 2: Seeker
  • 5144 Views
  • 10 replies
  • 0 thanks

SIM contact that I didn't sign up for

I'm being charged £8 a month for a SIM contract with Vodafone. I never signed up to this and I have been paying it for over a year. I've tried to call and speak to someone but it's just a long hold. There's no live chat or e-mail address for Vodafone...

CLARKL by • 2: Seeker
  • 3761 Views
  • 6 replies
  • 0 thanks

Numbers

How do I enter my PAC code to keep my old number.

my very strange last six months with vodafone

So were do I begin, I have 2 contracts with vodafone for over 20 years and one ended 3 months ago, vodafone could not offer me the right price on a deal, but strangely enough got the perfect deal from a 3rd party with vodafone, rang up and was told ...

Promo

I recently took over my account which was paid by me through family previously,In the transfer of ownership email it states the "inclusive UK data" as 20GB data + Promo: 100GB extra data.What is all this about? I know I pay for 20GB, but I dont know ...

Welcome to Turkey?

Hello,I’ve been working in Cyprus for the past 5 months and decided to buy a Cypriot SIM card right at the start, to stop the possibility of any unexpected bills.I just popped in my British SIM card to log into a website using the wifi, and I receive...

Resolved! New Pay Monthly Sim No Temporary Number

I have recieved a new pay monthly sim todqy (I moved from O2) but there is no phone number with it.When I was applying I gave them my PAC code because I want to keep my old phone number (the one I had with O2).When will my phone number be switched an...

Jay12345 by • 3: Seeker
  • 5335 Views
  • 7 replies
  • 0 thanks

Creating/Regsitering A Vodafone Account

Hi,  I am trying to create a Vodafone account however when I reach "create username section" no matter what random username I input I keep on getting an error message saying that this username is taken. i am unable to create an account as a result. I...

Jay12345 by • 3: Seeker
  • 1022 Views
  • 0 replies
  • 0 thanks
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