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Forum Posts

My Voda Xperia 1 Network unlock problem

Hi community,I have reached my 24m contract and requested and received my NUC.  However this failed to work and I tried 4 times.  I learnt that you can check the number of tries left is zero using *#*#7378423#*#* So this phone is hard locked. The sol...

Still no trade-in bag and no way to run the trade-in tool

I started the trade-in process back in January. Ran the trade-in tool but didn't receive the trade-in bag.  Phoned, messaged, DM'd dozens of times to ask for a bag and was told that they'd send out another bag each time. Got through to the trade-in t...

reckett by 2: Seeker
  • 1593 Views
  • 1 replies
  • 0 thanks

Contract ended, still getting charged

My contract ended on 25th may and on 25th I switched to three. I just checked my bank account and Vodafone billed me today again. I was under the impression that I don't have to pay no more after contract ends, besides they state on the website they ...

lainas2 by 2: Seeker
  • 18759 Views
  • 6 replies
  • 0 thanks

Switching to vodafone

Hopefully someone can help...I’m currently with O2 but due to the bad reception in my area I have decided to switch to Vodafone. Fingers crossed it works better!I ordered a new phone and contract on Sunday and the phone was shipped out to my home add...

rlt by 2: Seeker
  • 2706 Views
  • 7 replies
  • 0 thanks

Outstanding bill from 2019

Hi, I have not had any type of contract or PAYG account with Vodafone for several years but have noticed an outstanding bill for £16 according to my credit file and as I was not aware until now I am looking to settle the account so I can at least cha...

Len1 by 1: Seeker
  • 1450 Views
  • 2 replies
  • 0 thanks

renew contract

My mobile contract (24 months) paying monthly will end in three weeks.  What do I need to do to keep my phone and phone number? Will the contract be rolled on, on a monthly basis? That is to say, if I do not upgrade for a year or so, my phone will st...

Liuchao by 2: Seeker
  • 5455 Views
  • 8 replies
  • 0 thanks

Vodafone Advantage Discount Scheme

Hi all, just wondered is Sainsbury's staff still get discount with the Advantage Discount Scheme? I used to a few years ago, but just wondered if they are still in it. Thanks

Resolved! Switching regions

I am moving from Egypt to England, but I need to get a monthly phone contract here. I want to know, can I get a contract in Egypt, and then transfer it to a UK branch, or do I have to just buy it fully and then get a British sim in the UK? I would pr...

To pay outstanding bill

I have got a letter from CCSCollect that i have got outstanding balance of £25.28. I wanna discuss to somebody about it i tried to call on vodafone halpline but when i entered my old number it says this is a wrong number so can somebody give me a cal...

mst incompetent customer service I have ever dealt with

In janurary 2020 I lost my handset and subsequently had it blacklisted via Vodafone. I was advised that should I come back into possession of the lost handset it would be a simple request to have it unblacklisted and be able to use it again.In May 20...

alpod by 2: Seeker
  • 1597 Views
  • 1 replies
  • 0 thanks