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Forum Posts

Upgrades

I was told I was due an upgrade last month (June 2021) but just went int o try update and it’s now saying November 2022? Can someone explain why it’s changed when it first said june 2021??

Abp1309 by 2: Seeker
  • 1228 Views
  • 2 replies
  • 0 thanks

Roaming problem

Hi , I've got a problem , I'm in EU right now and roaming isn't working properly , I've got data can send text messages but no one can reach me from UK and I can't reach any one from UK either , apart from landline numbers, I can make calls to local ...

Augim79 by 2: Seeker
  • 4784 Views
  • 6 replies
  • 0 thanks

Re: Odds of activation tomorrow?

Ive heard this everyday since Tuesday 29th June. Tried to do a sim swap from a Motorola Razr 5g to a new Samsung Fold 2 5g Sim swap failed and has been messed up by vodafone till today. They have had me chase to a store thats 32mile away for a sim on...

See previous version of Acceptable Use Policy

Can anyone help me find the previous version of this document: https://www.vodafone.co.uk/cs/groups/configfiles/documents/contentdocuments/vfcon058965.pdfThis one is the latest and it says Update to the Acceptable Use Policy effective from 18th Janua...

CYPER by 4: Newbie
  • 1447 Views
  • 1 replies
  • 0 thanks

Can't access my billing details.

Hi,I just received a SMS notification about bills this month.However the amount it's much higher than I expected. So I want to check it in my account. In the billing page it shows:Sorry - you do not have access to billing.This might be because of you...

The return of European roaming charges

I've read in the news today that O2 is about to bring back roaming charges for using more than 25gb of data in the EU. It won't be long before we hear that all operators are doing this and its the slippery road back to being charged for using our pho...

jeffkinn by 17: Community Champion
  • 7866 Views
  • 17 replies
  • 2 thanks

Incorrect Billing...

since the middle of last week I have started seeing calls appear on my vodafone app with a code 113092 - the calls are being charged at £3 per minute - I am calling UK numbers and when the calls show up they are being billed at astronomical rates. I ...

Resolved! Renew sim contract

 I thought I had renewed my wife's SIM only contract but somehow we have been given a new number on her account alongside her normal number . We just wanted a sim only plan . Any help much appreciated Regards Paul

paul2550 by 4: Newbie
  • 2322 Views
  • 3 replies
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Number Spoofing

I’m getting calls from people saying they’ve had a missed call from me, but I haven’t called them. internet search shows that someone has copied my number and is using it to make nuisance calls  Vodafone aren’t interested or don’t understand what I’m...

Psl55 by 3: Seeker
  • 20076 Views
  • 22 replies
  • 1 thanks