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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Number Blocking Outgoing / Incoming

I need to be able to block specific phone numbers on my plan across all devices but I need it for outgoing not just incoming. I can't access the second phone on the plan to be able to action this, can Vodafone do this?

Blacklisted iphone

My phone was lost on the 7th of July but was found not long  after, at the time I ran Vodafone and they blacklisted my iPhone. I have requested on numerous occasions for it to be unblacklisted but it hasn’t been done yet and I’m disappointed because ...

Playstation Wallet

It would appear Vodafone are currently not a supported carrier to add funds to PS Wallet. When trying to top-up funds it only lists O2, THREE & EE. To be honest this is the last straw regarding purchases and Vodafone for me. Not only do I have the sa...

Conditional call forwarding?

Hello, is it possible to set up conditional call forwarding, as follows:all calls diverted to number X, except calls from Y or Z?

Advantage scheme

Hi, As a teacher, I’ve always been able to use the advantage scheme. However, I’ve usually upgraded in store so they’ve set it all up for me. I decided to upgrade through the app today and when I try to sign up for the advantage scheme, it states tha...

Terrible Customer Service

I'm just trying to upgrade and can't get hold of vodafone to discuss my options. I have now been on hold for 51 mins and I have tried the utterly useless chat bot while listening to the terrible hold music over and over again. I will give up in a min...

Account Problems

Hello everyone, Really hoping for some help after a nightmare of a month with Vodafone. My number was originally under a family member's name but always paid using my debit card. We were advised by one of the sales people in a Vodafone store that my ...

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