A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
So, I pay monthly and have a monthly data allowance. I expect Vodaphone to stop data traffic when that limit is reached. My next month starts on the 26th but, hey presto, 899MB from 2230 on the 25th was the first line in the next month's data use. T...
I have just spoken to vodafone customer support and been told I cannot give notice now to end my contract on the end date, but I can upgrade if I want. I was advised I have to give notice after a maximum of 30 days are left on the contract. But vodaf...
I am so frustrated and angry with this company! I have been with Vodafone for around 15-20 years until the start of this year. Approximately 1 and half years ago, I found out that they added devices (which should have been in a business account) to ...
Hi I paid a Vodafone account off via a debt agency but have noticed a default on my credit file for an amount outstanding how can I get this resolved ?
I have received 2 debt collection letters from Vodafone six months after cancelling Vodafone contracts. These contracts were cancelled 7 days after signing up. Surely this is within the cooling off period.? When cancelling the contracts Vodafone inf...
Hi there, i bought a new phone and SIM monthly contract with vodafone but i now realised i want to keep my old number which is also a vodafone number. Is it possible to transfer my old number to the new phone? Do i have to cancel the contract and se...
Hi forum I was a vodafone customer in 2012 and transferred my phone to another provider. Sorry Vodafone. Some 6 years later and I'm in the process of applying for a mortgage (my first home) and have been told that my aplication is going to be decline...
Phone developed a rattling sound after around 11 months of use. Sent to Vodafone for repair and they advised me that it is common for Samsung phones of this age to develop rattles. I have been purchasing Samsung top of the range phones for many years...
Hi all , I took a new contract out with Vodafone on Sunday at carphone warehouse and gave them pac information to kepe my number. I was told my O2 sim would die and could start using my new vodafone one with the number Ive kept. Its now been over 48...
Hi all. I have received a refund for an old business account I had with Vodafone. The cheque is in the name of the company which is no longer active and the bank account closed. I have tried speaking with Vodafone but nobody seems to be able to find ...
