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Forum Posts

The return of European roaming charges

I've read in the news today that O2 is about to bring back roaming charges for using more than 25gb of data in the EU. It won't be long before we hear that all operators are doing this and its the slippery road back to being charged for using our pho...

jeffkinn by 17: Community Champion
  • 7945 Views
  • 17 replies
  • 2 thanks

Incorrect Billing...

since the middle of last week I have started seeing calls appear on my vodafone app with a code 113092 - the calls are being charged at £3 per minute - I am calling UK numbers and when the calls show up they are being billed at astronomical rates. I ...

Resolved! Renew sim contract

 I thought I had renewed my wife's SIM only contract but somehow we have been given a new number on her account alongside her normal number . We just wanted a sim only plan . Any help much appreciated Regards Paul

paul2550 by 4: Newbie
  • 2359 Views
  • 3 replies
  • 0 thanks

Number Spoofing

I’m getting calls from people saying they’ve had a missed call from me, but I haven’t called them. internet search shows that someone has copied my number and is using it to make nuisance calls  Vodafone aren’t interested or don’t understand what I’m...

Psl55 by 3: Seeker
  • 20200 Views
  • 22 replies
  • 1 thanks

Sim only conracts with one number support

Hi,Can someone tell me exactly which sim only, pay monthly contracts support the one number service?I want an esim that I can use in my Samsung galaxy S20+ and a Samsung Galaxy Smart watch active 2 lte.I don't use a lot of data (current contract with...

cliver by 2: Seeker
  • 2500 Views
  • 3 replies
  • 0 thanks

Vodafone unable to find account

Hi, A long time ago (at least 10+ years) I received an account for a mobile wifi hotspot (I think as part of purchasing a new laptop). I don’t have the laptop or wifi unit anymore (both disposed of several years ago) but never used the account and th...

Chimp77 by 3: Seeker
  • 2657 Views
  • 6 replies
  • 0 thanks

Moving to Australia from nz with a phone contract

Hello, I’m moving to Australia from NZ and wondering if I can move my contract over and change the sim/number to a Australian one.. this would be very convenient for me as I intend to pay off the phone. Thanks for any help!!

Robbdogg by 3: Seeker
  • 2569 Views
  • 1 replies
  • 0 thanks

Activate texts abroad

Hello, I'm based in the UK and looking to send texts to my mother in Spain. She's in hospital and cannot connect to WiFi so texts or calls are my only option. When I send a text, it comes up that the message has failed (Error and message not sent sen...