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Forum Posts

Proof of usage No IMEI details with Vodafone -Disaster!!

Hello All I am Vodafone Sim only customer, lost my phone recently and requested  a proof of usage, surprisingly Vodafone says they cannot see the IMEI usage while I was using their ESIM on the mobile for a couple of months.  Isn't it a security thing...

Why can't an 18 month data SIM-only contract be upgraded?

I just spoke to a Vodafone representative about upgrading a 100GB/mo to Unlimited and had verbal agreement that this would go ahead. I then got a text to say that it is not possible to upgrade an 18 month contract! Can the left hand talk to the right...

cippico by 4: Newbie
  • 1801 Views
  • 2 replies
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Tracking domain blocked by Securenet

Hello Team,We are Compliance Team from Sendinblue a French Emailing service. Recently our customers have reported that their sending through our platform was flag as malicious. May we know the reason for this flagging and if possible, can you help pr...

TerriSib by 3: Seeker
  • 5000 Views
  • 10 replies
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pay my bill through paypal

Can i pay my bill through my paypal account. Is it possible to the bills through paypal, if yes then please guide me the procedure 

Raising a formal complaint? This is getting ridiculous now!

Ok...so a brief history...I have been with Vodafone for well over a year now and have 3 active lines and have NEVER missed a single payment. A few weeks ago (yes WEEKS) I tried to open a 4th line and was referred to the credit assessment team who app...

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Bank details

Is it normal for a live chat person to ask for sort code and account number thanks

eSim activation overseas

Hello! I'm an international student planning on travelling to the UK this September. I wanted to purchase a vodafone package and use eSim but was wondering whether the eSim can be activated while I am overseas? (Outside of the UK)

Annual upgrade

Hi just wondering has anyone done annual upgrade recently since you can pay for a phone for 3yr now? I can annual upgrade soon I know the t&c are for the same monthly price or more but now they do a 3yr plan option was wondering if you can choose tha...

RLM123 by 4: Newbie
  • 5560 Views
  • 14 replies
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Roaming in Jersey

I have global roaming on my plan, covering approx 50 countries. Does this cover Jersey in the Channel Islands?

What Happened?

What's happened to Vodafone?I was there at the beginning, selling the product and running Vodafone "Centres" in the nineties.I was proud to. The company offered both network coverage and support better than Cellnet/O2 or either of the two startup. Ro...