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Forum Posts

Fraud report form not working

Hi,I'm trying to use the Fraud report form; I'm getting an error message when clicking submit. Tried different brows...

knuter by 2: Seeker
  • 2 replies
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Retrieve old number

I ported my number across from giffgaff to take over my  pay monthly number. I am now in need of my old number as it is still connected to my bank & iCloud and everything else. Is there anyway I am able to do this. I have spoke on live chat and didn’...

Mlcx_98 by 2: Seeker
  • 5 replies
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Not receiced a text message for 8 days

Hello. I'm 86 and need some advice please. I was on payg but then got a call telling me for £7.99 a month I could have a contract. This was on the 26th march. Since then I haven't been able to receive a text message. I have spent 6 days being fobbed ...

Missed call alerts

I’m confused.  When I go into mailbox settings menu.  There are several options for text messages alerts when a caller doesn’t leave a voicemail.  The thing I don’t understand is what is the difference between options 2 and 5.  2 is for text message ...

ASASHAW3 by 2: Seeker
  • 3 replies
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Call waiting won't turn off / disable

Hi teamI am unable to permanently disable call waiting. Every time I try, I find it has reactivated the following day.A few quick points:By call waiting, I mean the phone alerts me to an incoming call, when I'm already in a callWhat I want to happen ...

stooch by 2: Seeker
  • 2 replies
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Text about another person's bill

Hi, I got a text earlier about another persons bill - I know it is the correct Vodafone number as it is the same one I got told about my bills from.

void345 by 2: Seeker
  • 1 replies
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How to stop voicemail calling me

Everytime someone leaves me a message my voicemail calls me. I want it turned off but mailbox settings doesn’t give me that option. I’ve managed to stop the text message alert by disabling slam down notifications but the calls keep coming and there a...

Resolved! Roaming Allowance on Plans with 5x Data

I started my plan back in November during one of the 5x data allowance offers was active.  When I look at the details of my plan in my account is shows that it is a Red 20GB plan with a recurring extra of 80GB additional data.  The plan was never adv...

rhino7 by 4: Newbie
  • 4 replies
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