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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Resolved! End of contract notice

I have just spoken to vodafone customer support and been told I cannot give notice now to end my contract on the end date, but I can upgrade if I want. I was advised I have to give notice after a maximum of 30 days are left on the contract. But vodaf...

Take Vodafone to Court!

I am so frustrated and angry with this company!  I have been with Vodafone for around 15-20 years until the start of this year. Approximately 1 and half years ago, I found out that they added devices (which should have been in a business account) to ...

Default

Hi I paid a Vodafone account off via a debt agency but have noticed a default on my credit file for an amount outstanding how can I get this resolved ?

Mandz63 by • 2: Seeker
  • 1342 Views
  • 2 replies
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Debt collection letters

I have received 2 debt collection letters  from Vodafone six months after cancelling Vodafone contracts. These contracts were cancelled 7 days after signing up. Surely this is within the cooling off period.? When cancelling the contracts Vodafone inf...

New Phone Issue

Hi there, i bought a new phone and SIM monthly contract with vodafone but i now realised i want to keep my old number which is also a vodafone number. Is it possible to transfer my old number to the new phone?  Do i have to cancel the contract and se...

Default notice

Hi forum I was a vodafone customer in 2012 and transferred my phone to another provider. Sorry Vodafone. Some 6 years later and I'm in the process of applying for a mortgage (my first home) and have been told that my aplication is going to be decline...

godutch by • 2: Seeker
  • 4948 Views
  • 6 replies
  • 0 thanks

Very Poor Repair Service.

Phone developed a rattling sound after around 11 months of use. Sent to Vodafone for repair and they advised me that it is common for Samsung phones of this age to develop rattles. I have been purchasing Samsung top of the range phones for many years...

RussB by • 2: Seeker
  • 3657 Views
  • 11 replies
  • 0 thanks

Joining from o2 - used pac code

Hi all , I took a new contract out with Vodafone on Sunday at carphone warehouse and gave them pac information to kepe my number.  I was told my O2 sim would die and could start using my new vodafone one with the number Ive kept. Its now been over 48...

Refund

Hi all. I have received a refund for an old business account I had with Vodafone. The cheque is in the name of the company which is no longer active and the bank account closed. I have tried speaking with Vodafone but nobody seems to be able to find ...

ND2021 by • 2: Seeker
  • 1184 Views
  • 1 replies
  • 0 thanks

Online account broken/unfixable losing the will to live!!!!!!

So I have been with Vodafone for over 20 years, I know I know Martin Lewis would be kicking my [Removed] and things had been running reasonably smoothly for most of them, until recently. Back in February I tried to log into my online account and face...

oliveoil by • 2: Seeker
  • 2233 Views
  • 5 replies
  • 0 thanks
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