main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Pay monthly

Age restriction content blocked when on mobile data

DeeDee123
3: Seeker

I am not able to access any websites that are 18+ when on mobile data.

 

I'm ok on WiFi but mobile data have them  blocked.

 

This has been going on for ages. Im age verified.

Any one able to help?

 

View more options
2 REPLIES 2
BandOfBrothers
17: Community Champion

We've seen similar posts @DeeDee123 where at a person's end the content bar is de activated but for some reason at Vodafone's end it's not.

Customer services on 191, Live Chat or the Social Media Team's via Contact-us-for-account-specific-queries have account access to check.

Also on some devices the Vodafone Secure Net  can block sites too.

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.1  / Android 11.

View more options
DeeDee123
3: Seeker

Thank you. Will give them a ring.

 

View more options