We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
I bought a new contract with Vodafone last week as my current one has ended and I was able to upgrade. Instead of upgrading, I got a new plan and now I realised that I have two contracts with Vodafone at the same time and two phone numbers. How can I...
Request information re my iPad for how long should I be paying
As per the title. it no longer worksI have been on the phone to them, followed all the steps at least 20 times. They have disconnected my SIM, renewed and refreshed my account. Sent the text etc etc etc. Absolutely nothing has worked. Has anyone actu...
I've been with Vodafone for over 30 years. I currently have 5 iPhones and 2 iPads on my account. I'm paying over £3,800 per year for this, for my family. I've upgraded every 2-3 years during those 30 years without a single problem. But now for upgrad...
Hello, My pay monthly Mobile has been suspended.Looking at the bill I have been charged 22 times from the moment I switched on my phone today at 7am until 8:30am and received a series of texts Vodafone messages stating I have 116MB left to I have non...
Hi all, I’m Dana, and I’m hoping you can all help with an issue I’m having. I left Vodafone last September when we moved house and closed my account, confirmed via email by Vodafone. However I just discovered last week that my ‘account’ has been sen...
I have just upgraded my SIM-only Vodafone contract to a new contract with a device on a Voda Evo plan. I did it in-store. Jeez...why is it so complicated?I have been sent 12 SMS text messages and eight emails, many of which have multiple attachments....
So today I switched out my phone for a replacement handset, I deleted the eSIM and had planned to go to the Vodafone store and get a replacement physical SIM card but when I was there they said there was an error with my account (as usual!) I looked ...
I had an Apple watch 4 with an eSim and to be honest it took a ridiculous amount of time to get OneNumber set up on that. I managed it, eventually and to be honest it was great. I decided I didn't need mobile connectivity on my watch, so I purchase...
Hi there, I'm struggling to know what the invoice number for my order is. I was sent the receipt when I got the phone, but I don't know what the invoice number is as it doesn't clearly state it. I really need it to claim a chromebook as I bought my p...
