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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Data Fair use Limit

Evening All Can anyone from the Vodafone team quickly confirm the fair use amount for data if you are on Unlimited Max. I can't see an actual figure anywhere apart from being for personal use and not going over the excessive use amount but can't see....

Order stuck on confirmed

I have ordered a Apple Watch series 8 to go alongside my phone contract. I ordered on the 23rd July for delivery 25th July. I have received an email confirmation and the up front payment has been took from my bank account. The 25th has been and gone ...

one number issue

hi I placed an order for an Apple Watch series 8 back in July and thought it had gone through everything was accepted. I then had an email saying it was cancelled. I had a lot going on at the tie personally so didn't think anything more about it.I ha...

Billing / Suspension

 Hi All  How long does it take Vodafone to suspend a line due to non payment? 3 days? 5 days? I want to pay half my bill now and half on Thursday when I get paid, but I was wondering what the deal is?  Of course I can set up a promise to pay but its ...

Anonymous by Not applicable
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alternative contact number

hi,  when I logged into my main Vodafone account I got the messageand when I click update,  I'm met with this screen  I do not have an additional number that receives security codes,  most of my security code are handled through an authenticator app,...

Screenshot 2023-09-24 at 18.34.14.png Screenshot 2023-09-24 at 18.34.44.png
Anonymous by Not applicable
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I have a contract, wife payg.

Hi,Sorry if this is a basic question, but hopefully someone can assist.  I have a Vodafone pay monthly contract and my wife Vodafone PAYG.  Unfortunately she is unwell and I will need to manage her affairs going forward.  Is there an easy way   Is th...

Si1 by 3: Seeker
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Resolved! Moving number but keeping contract active

Hi all,I started a new job recently and they have to record my work-related calls on my number.They have an app, that my number has to be ported into, then calls to my number are automatically recorded.I still require a contract and airtime etc. my n...

Emergency contact with Vodafone

My phone stopped working last night on my way home last.  "no service" showed at the top of the screen.I could not login in to Vodafone  because I couldn't receive the TFA code.  Vodafone's website said there were no known service problems in my area...

davetwo by 1: Seeker
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Calling one number issue

Hello Am new to this forum,been with Vodafone for 2 months so far & been really happy on Unlimited Max deal & speeds are excellent even in busy places. But i have one problem,and that's calling my brothers mobile. He has no blocks on my number and ne...