Sim not provisioned

[johnbiotecture]

Hello. I received my work sim and phone (Samsung A13) last week and it just says SIM1 not provisioned. Any help please?

[AnnS]

The SIM needs activating @johnbiotecture 

If you are the account holder speak to Vodafone through Customer Service channels or contact the Social Team here Contact Us 

[johnbiotecture]

Many thanks AnnS