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Amazon Voucher not received.

nazamb
2: Seeker
2: Seeker

‎21-12-2019 10:44 AM - edited ‎21-12-2019 10:45 AM

Hello, 

 

I signed up for an offer on Vodafone's website that included a £50 Amazon voucher with any new SIM only contract back in July. 

Picked up my SIM and have been a Vodafone user since then. 

I have not received the voucher and have been to the shop I picked up my SIM card from, live chat and also sent an email to the email address they provided. 

Anyone can give some help? 

Thanks in advance. 

0 Thanks
3 REPLIES 3

AnnS
17: Community Champion
17: Community Champion

‎21-12-2019 11:00 AM

Hi @nazamb 

 

If this offer was through a third party website affiliate window, the offer would have been promised by the third party.  If you contact the third party they will help. 

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nazamb
2: Seeker
2: Seeker
In response to AnnS

‎21-12-2019 11:02 AM - edited ‎21-12-2019 11:03 AM

Nope, as I mentioned in my post, it was on Vodafone's website. 

 

0 Thanks

TJ
Community Manager (Retired)
Community Manager (Retired)
In response to nazamb

‎21-12-2019 02:44 PM

Hey @nazamb, so one of our team can take a closer look into this for you, please get in touch via Facebook, or contact us on Twitter. You can find more information on doing this here. Please also provide a link to this thread, along with your username; so you won't have to explain yourself again.