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Bars & Restrictions

liammcgroartyuk
2: Seeker
2: Seeker

‎31-07-2022 02:07 PM

Vodafone has placed Obar on my account for no reason and had issues trying to get it removed since Tuesday, sent a form to the backend team (4 times) still got nowhere, kept saying 24-48 hours and still, nothing is on... can anyone help me urgently?

 

This is a business account not personal!

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2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

‎31-07-2022 02:44 PM

If a var has been placed then they should have clarified as to why.

You could try the Vodafone Social Media Teams via Facebook Messenger or Twitter DM Contact-us-for-account-specific-queries to see if they can help @liammcgroartyuk 

Or contact your Business Account Handler.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

AnnS
17: Community Champion
17: Community Champion

‎31-07-2022 03:15 PM

Vodafone can't just restrict an account without a valid reason @liammcgroartyuk especially a business account.

 

As you have already tried the Customer Service channels the only way you are going to get this solved quickly is by following the complaints process here: Complaints There is a direct number you can call for business accounts on  the link.

 

Hope you get it solved, being a business you can't afford to have a restricted service.