cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Can I Keep My Number on a New Contract?

MrTea
2: Seeker
2: Seeker

Hi Vodafone Community,

For context; my sim-only deal on my previously contract phone (paid off two years ago) is going to expire in two weeks. I was looking to upgrade to a iPhone 14 Pro and I was checking through the Vodafone upgrade page and looking at the prices to find they're very high. For a two-year contract on the iPhone 14 Pro using the same Airtime plan that i'm currently on, with £179 paid up-front, it would cost £68.08 per month... The EXACT same deal on a comparison website costs £45 per month.

The smart move is (to me) to let my sim-only contract lapse and start a new contract with this deal from the comparison site however, I was wondering if there's any way of keeping my current phone number on this new sim/contract that i'll get with the new phone?

Thanks in advance.

2 REPLIES 2

AnnS
17: Community Champion
17: Community Champion

Yes you can. Please try the forum search facility at the top of the page there are some  previous threads asking this question with answers on how this is done. 

edited to add:  

I have found these two previous threads for you, there are probably others

CHANGING NUMBER FROM OLD PAY MONTHLY CONTRACT TO N... - Community home (vodafone.co.uk)

Switch from existing vodafone monthly contract to ... - Community home

 

The best way is to speak to Vodafone and explain what you are wanting to achieve, they may have simplified this or even match the third party price for the SIM only contract.

 

Also take a look at Basics you don't get all the benefits but very cheap. 

 

Take a look at Apple financing for the phone, this may work out cheaper.

 

If you are going to upgrade to a new phone through the third party site, one thing to bear in mind is the April CPI increase, if you take an Evo contract through Vodafone, you only pay this on the airtime part of the contract, going third party where the cost of the phone is incorporated with the airtime, you will pay this on the entire amount.

 

 

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @MrTea 

First try calling 191 and choose the Thinking of Leaving option which should get you through to retentions to see if they can broker a deal wkth you. 

If that fails them look at >

Moving old vodafone number onto new Vodafone Contract.
There are two avenues this can be achieved

First way is to Cancel the old contract and ask for the number to be moved to Vodafone Pay As You Go.  

The mobile number will be arranged to be moved to Pay As You Go after a period of 30 days.  You will then receive a brand new PAYG SIM card to activate, and top up the minimal amount to get everthing activated on the Vodafone network.  

You will then be able to transfer the mobile number to the new contract you've set up.

The second option is to ask Vodafone for a PAC to move the old number to an alternative Uk Mobile network and then use the sim card as Pay As You Go on the other alternative network and then when all is running as it should with your mobile number ask for a PAC to move the mobile number onto the new contract that's been set up.

It's a few hoops to jump through and can seem daunting at first but should be seamless if followed correctly.

If I can be of any further help then please don't hesitate. Take care.  😎 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.