Vodafone turned on and then turned off the age restriction content bar and WiFi calling randomly

[ChloeAskwith]

I got an email saying I requested to turn it on and then another to turn it off. I didn't request this. I also got texts saying I requested to turn off WiFi calling. I didn't do this either. It's from the official Vodafone number. I also switched to Pay As You Go officially from today so I don't know if it's related or it's a gltich or something else. I don't know if I was hacked or not. I hope someone can help me. Thanks. 

[Andy]

Hey @ChloeAskwith 👋 This almost certainly is connected to your move to Pay as you go, as your previous settings may move to default options. If you would like us to double check, please reach out to us via the details in this link and we will be happy to help.

[mr-b]

I got the exact same too, plus a barrage of messages about Secure Net, Spend limits etc. etc., except I've just completed a transfer of ownerhip process.

The thing is, the link in the email to disable the content bar gives error 404 Not Found.

https://deviceguides.vodafone.co.uk/articles/how-do-i-change-my-age-restricted-content-settings/

I have no idea how the account has been left now ...