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25-03-2021 03:48 AM
Cant log into app can't log in online so can't pay my bill ,deleted app too many times called Vodafone too many times no one knows what they are doing they just fob u off saying its in hand and they are trying to sort it out ,how long does it take and if I dont pay my bill will I get cut off
Solved! Go to best answer.
25-03-2021 07:47 AM
Hi @Scannon1973
The first thing to do is to clear all cookies on your PC, close down the browser and try again, also try from an alternative browser, Chrome works well with Vodafone.
Also make sure you have the latest version of the App by going into App details in store and checking for any update from there. Go into storage and clear the App data and cache and try logging in using mobile data for Vodafone to locate the account.
25-03-2021 04:50 AM
Hi @Scannon1973
Are you able to set up a Direct Debit to pay your bill ?
Or
“ You can pay your bill over the phone. Here are the numbers to call depending on what phone you’re using and where you are:
Here are some existing threads on regards to the error code you are experiencing.
Getting-error-code-4300-and-previous-posts-do-not-indicate-it. and Android/Vodafone-app-error-code-4300.
The Vodafone Social Media Team's maybe able to help via Facebook or Twitter.
Unfortunately account access isn't available via this forum.
Contact-us-for-account-specific-queries.
I wish you all the best with this.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
25-03-2021 07:47 AM
Hi @Scannon1973
The first thing to do is to clear all cookies on your PC, close down the browser and try again, also try from an alternative browser, Chrome works well with Vodafone.
Also make sure you have the latest version of the App by going into App details in store and checking for any update from there. Go into storage and clear the App data and cache and try logging in using mobile data for Vodafone to locate the account.
25-03-2021 09:18 AM
Thanks too both of you ,unfortunately I don't have face book (I have a life) lol or twitter, will try other things except paying over phone been stung before doing that but will try other tto get it sorted cheers
25-03-2021 09:27 AM
See as soon as someone knows what they are talking about problem solved, thanks for all the help and it took what a couple of hours (take note vodafone) cheers guys
06-09-2023 08:39 AM
Same here VODAFONE!!!!
Many calls and texts and conversations with Toby the knobrot.
No solutions. Just B.S.