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15-01-2021 11:18 AM
I originally signed up to pay monthly plan with fairly a low amount of data-maybe 5 or 6GB.
I changed this to a 24GB as I kept running out and having to pay for more.
I've just bought an Apple Watch, but not through Vodafone, so I'm going to have to sign up to Vodafone OneNumber.
I literally never even get halfway through the amount of data I use so I'd like to drop my data plan down to a lower amount of GB to offset the cost of this. Does anyone know if you can do this? When I go online to change my plan it only offers me higher tariffs not lower ones? I could understand this if I'd originally signed up to a high tariff when taking out the contract, but I'd assumed that as I'd increased halfway through my contract I'd be able to downgrade if necessarily. Any ideas if this is possible?
15-01-2021 11:30 AM
Hi @Lhatch327
Whilst in commitment your options will be limited. Unfortunately, even if you upgraded to a higher allowance you won't be able to return to the previous allowance and pay less on a monthly basis.
When you are in the last month of contract you will be able to downgrade.
15-01-2021 12:20 PM
Upgrade offers will always tend to be higher rather than lower. However, you should be able to choose the tarriff you want by browsing. As @AnnS says, though, you'll need to wait until the end of yoru commitment period to do this.