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Can not select Spotify as Entertainment Option.

kyleyoung88
2: Seeker
2: Seeker

Hello, last month I signed upto vodafone with the promise of Spotify as a free entertainment option. This is stated in the welcome Email I recieved.

kyleyoung88_0-1717259570310.png

I already had a Spotify subscription, so I cancelled it and it now has now came to the day I need to activate my entertainment plan on Vodafone. 

However upon trying to sign up, the Spotify option is no longer free and it is displaying a fee.

kyleyoung88_1-1717259722589.png

I'm not very happy with paying a fee, as part of signing up to Vodafone was the promise of free Spotfiy premium. 

Also the page is very confusing, is it 10.99 or 11.99? Not impressed.

2 REPLIES 2

Mark
Community Manager
Community Manager

Hey @kyleyoung88 from the 31 May Spotify is no longer included in our entertainment packs. So we can take a look into this for you and if there's anything we can do to help, please pop us a message via one of our social channels

Andyliddle
4: Newbie

I hope this is a mistake as Spotify is the only reason I stick with Vodafone.