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Connectivity issues and no support

okasaundi
2: Seeker
2: Seeker

I live in Australia and use the Vodafone network.

 

Ive had internet and voice connectivity issues since day 1 with this phone (Samsung S22 Ultra). I have tried all of the troubleshooting imaginable and I can still see the connection drop out constantly. Ive done 24 hour ping tests and there is 40% packet loss on average https://9apps.ooo/.

 

Ive taken it back to Vodaphone and they said its a known issue with this model phone and for me to talk to Samsung directly. Ive spoken with Samsung and they said that its only a problem with the Vodaphone carrier and this model phone.

 

No one will help and ive paid top dollar for a phone that wont work. Any suggestions on how to fight this?

1 ACCEPTED SOLUTION

AnnS
17: Community Champion
17: Community Champion

You  won't get and advise here  @okasaundi   this is the UK Community, you need to ask Vodafone Australia  this question. 

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1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

You  won't get and advise here  @okasaundi   this is the UK Community, you need to ask Vodafone Australia  this question.