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Credit default

jamesgrew1989
2: Seeker
2: Seeker

‎14-10-2024 08:07 AM - last edited on ‎14-10-2024 11:59 AM by Moderator

Hi, 

I have discovered an unknown credit default against my credit score for the last two months, despite paying the contract off in full on two contracts.

Can someone please contact me reference this, please? I am requesting to have it removed as I have no idea what it is for. 

Device Plan reference ID: [Removed]

Device Plan reference ID: [Removed]

These are my two contracts. I have both emails confirming I have paid this balance in full. 

[MOD EDIT: This post has been edited to remove personal information. Please see Community Guidelines]

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Jason
Moderator
Moderator

‎14-10-2024 12:01 PM

Hi @jamesgrew1989. We understand how concerning this must be. As we don't have access to your Vodafone account here on the Community, to take a closer look, please get in touch with our Social Media team. 

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