Credit file

[Mikecav73]

Hello, my latest credit report (May 2024) is showing a missed payment, but it’s from an old account from 2013 which should have been closed 

It’s had an adverse effect on my credit score 

Is there anything that can be done to remove this from my report

Thanks

[Janey]

Hi @Mikecav73 We understand it's important your credit file is accurate so we can definitely look into this for you.  Please drop our team a message on our social channels to get started; just let the team know you've posted here too.