Defaulted Vodafone account on my credit file

[stevenporter]

Hi 

Can anyone direct me to the right place to call or email (urgently!!) Vodafone to get a default removed from my Credit report as I am trying to apply for a mortgage and it needs to be removed to avoid being declined.

The default is from 04/01/2012 and it stats updated on 10/03/2013 on my file for £434 which was paid off!! Why does it still say defaulted if it was paid off...???

Help! 

I can see that this has happened to tonnes of people with Vodafone.. 

Any help would be greatly appreciated. 

Steven P 

[BandOfBrothers]

Hi,

A default will remain on a Credit File for 6 years if warranted. 

Showung as Outstanding then would change to Settled once paid.

It wouldn't be removed from the Credit File as Vodafone have a Duty to report a Default.  

A help post I put together.....

Default-on-your-Credit-File-and How-to-add-a-Notice-of-Correction.

[Alex]

@stevenporter I've sent you a private message with details on how to get in touch.

[Garethb90]

I also currently have this problem. Can you tell me how to resolve this please?

[JennaHart]

Hi I also have this issue can you please help

[Jenny]

@JennaHart and @Garethb90 - I’ve sent you both a private message with instructions on how to get in touch, so we can look into this further.

[kwilove]

Im having the same problem, please help!

[Gracejacobs]

Hi

Help please!!!!!

Vodafone has entered a default that I wasn't even aware of on my credit file, it also has the wrong information on it, how do I contact Vodafone to remove it, 

i havea mortgage application due soon and I don't not any rejections whatsoever! 

[JennaHart]

Make a formal complaint on their website with all of the details. I had exactly the same issue and this was the only way anybody ever responded!

i did resolve it in the end so there is hope! Make this the first thing you do and go from there 

[Gemma]

@Gracejacobs - I’m sorry to hear what’s happened.

One of the credit specialists in my team can look into this for you.

Please send us your details by following the steps in this private message.