Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

Gold numbers 2.png
Phil by Community Manager (Retired)
  • 61045 Views
  • 156 replies
  • 12 thanks

New Sim Activation - due to lost / stolen mobile

Hi I really need some support. My mobile was lifted last week and unfortunately I was unable to retrieve it. I reported it lost / stolen via Vodafone web-chat who arranged for a new sim to be posted out. I planned to input the new sim into an old pho...

Ordered a sim by mistake

Hi There,   I know i'm stupid but three weeks ago I ordered a new sim.  I have done this by mistake as I should have upgraded my sim not ordered a new one.  I am a student and was in the process of moving back home so the sim arrived at my parents ho...

anyone had issues switching from vodafone pay monthly?

As title, switched from vodafone pay monthly as it meant not having to switch to a new sim card.Happy with reduced price and offers, but coverage and data can be variable. Reading here it seems that I'm not on the voxi apn settings but the vodafone p...

assiah10 by 2: Seeker
  • 760 Views
  • 1 replies
  • 0 thanks

Waiting for SIM activation a week later..

I took out a pay monthly contract a couple of weeks ago with an iPad and a 25GB SIM. I'm an existing phone customer adding the iPad to my account, I collected the device last Tuesday from a store (14th June) and am still waiting for the SIM to be act...

4xtra benefits to Europe

I have had two different answers to the same question when chatting with  a Vodafone agent. I want to  add the 4xtra benefits to my mobile so that I apprently get my allowance carried over whilst in Europe. What I wanted to know has to do with my unl...

Porting issue

I Ported my number successfully from Sky to Vodafone in February 2022; but I haven’t been able to receive an access code from GOV.UK OR FROM NHS. I can receive text messages normal numbers and also from Vodafone themselves! I can send messages fine. ...

Inclusive youtube error

I have just signed up to a new vodaphone 12month plan plus entertainment package, after my previous plan ended. I have received a text with the entertainment link on. YouTube shows as inclusive to I click that, I then at the "choose account" page I s...

Whitey86 by 2: Seeker
  • 824 Views
  • 1 replies
  • 1 thanks