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Getting blocked again on age related sites

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1: Seeker

Hi all, 

Is anybody else having the issue of getting block on age related sites? 

I have checked my securenet settings, bars and reset network settings but all to no avail, still getting blocked. 

 

Can anybody suggest how to fix it as i can get through to anybody at Vodafone to chat to. 

 

thanks 

Steve

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5 REPLIES 5
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7: Helper

I also have same problem tryed many times using myvodafone app it says its off.

Also contacted customer services who said it was active and thry had now turned off age restriction but the problem is still there!!!

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Moderator

Hey @Digicom and @steve79, we can certainly get this checked for you and make sure that bar is removed 👍

Could you drop us a message on social media here so that we can access your accounts? Make sure to include a link to this thread and your Vodafone mobile/account number to save you repeating yourselves.

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7: Helper

Hi Evie thanks for your reply.

unfortually i dont use any social media sites sorry.

kind regards

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7: Helper

Hi Evie

i have now sent message on twiiter.

thank you

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Moderator

Hey there @Digicom, thanks you for your continued patience with us! Has this now been resolved over social media?

If not, let me know your Twitter handle and I'll chase this up!  

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