I received my phone but no sim

[MalvinJH]

Hi there I received my galaxy S24 today but no SIM, I'm due to have my old number swapped over tomorrow the 31st May from my old phone. The problem is I'm due to meet friends in another city tomorrow and now I am panicking that I won't have either phone. I received a welcome leaflet from vodafone with my phone but the back page where it says here is your new sim there was nothing there. I've read online that they send the sim separately is this correct? If so can you advise what I can do for the best here, I need a working phone even if it's my old one for my trip otherwise I am stuck.

[Andy]

Hi @MalvinJH I do apologise that you've not received a SIM with your phone, I would advise to double check your packaging just in case you've missed it. If you still can't find it we will have two options, one is we can send a replacement to you or you can pop into a Vodafone store with photo ID and they and they can look at providing a replacement. If you do want us to send you one, please drop the social team a message via the details here and we can help get this arranged.

[chistery]

Could you have selected eSIM instead?