Mobile app and OneNumber/Watch

[Umiamz]

I’ve added my Apple Watch to my pay monthly plan and it works fine. I find it strange, though, that there is no mention of the OneNumber/Watch plan in the mobile app. In fact, there is a link to take out a OneNumber plan, even though I already have one.

The only way I can see my full plan and billing is to log in to my account on the website. Are there any plans to add everything to the mobile app?

[Effie]

Hey @Umiamz I'm glad that everything is working well for you 😊 Because the OneNumber connection doesn't have it's own separate active mobile number the way phones, tablets, dongles etc do, it won't show up in the app as the app only displays active mobile products. 

[Umiamz]

Hi @Effie and Merry Christmas 🙂

Thanks for the info - that makes sense.

[Effie]

Merry Christmas to you too @Umiamz I hope you have a lovely day 😊