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Been following this thread since my issues, shocked that Qprian was told to join another service providor due to VF not being able to fix the problem :smileysurprised: Some of the responses from support team since have obviously not read what you have been through and the fact you were pretty much forced to leave VF... I can't imagine the powers up top would be too impressed that customers are told to go elsewhere!
Poor form.. My experience of porting has been poor to say the least but I got there eventually but it wasn't fun that's for sure and uneccessary in this day and age.
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Hi Qprian and jimmymolloy,
Thanks for your feedback and I’m glad that everything’s sorted for you now.
I am also having the same issue. Its taken over 7 days to get a temporary number as for some reason one was never provisioned to me, now that I finially have that I was ported over today and I can not receive calls or txts only make/send them
If you could look into this for me it would be great
I also cannot receive texts or calls and send texts. I can only call outbound. Surely this is anot Ofcom issue. Would a techie be able to help me please?
When did the porting start? When was it due to complete? Porting can sometimes take 24 hours or so to complete and the functionality moves over in phases.
Welcome to the eForum.
So we can take a look, please get in touch here.
Absolutley sick, same here, can only call out, cant send or receive texts or receive calls, line is dead when its called...
only been with voda three days, first two days nothing at all, strange thing today a morning of everything then this afternoon, nothing!! im calling tomorrow and if its not sorted its getting cancelled!!
would not recommend this service to a dog!
So we can take a look into this, get in touch with us here.
Thanks for the update.
If there is anything else we can do to help, let us know.
Take a look here, for more information on this and follow the steps.
Let us know if this helps.