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I am also having similar problems. I can text and call some people after my number porting earlier today, but am not able to send texts to quite a few people - it just won't send them! (iphone 5s user)
Hope to hear from you soon as this is quite a pain for me!
I am having the same problem with iphone 5c, ive been on live chat twice and im getting nowhere. i can make calls but i cant recieve them, or recieve and send texts! getting really frustrated as need this number for work purposes!
It sounds like you have something called a split port which is where part of the functionality doesn't transfer across and remains on the original network. Do be aware that porting takes place in stages and can take up to 24 hours to complete.
If it has been more than 24 hours since the number porting began, you will need to continue to liaise with customer service on 191 or Live Chat. They have the account access needed to be able to solve you issue.
As you are on an iPhone it may also be an idea to go into the settings and reset the network settings.
In order to follow up on your issue, please continue to liaise with customer services on 191 or use LiveChat. This is now a customer to customer support forum which means that we can't deal with account specific queries such as yours.
I don't want to receive updates by email about this thread any longer, but don't want to disable the generic option to hear about other threads I may reply to. How do I go about this?
I have ported my number but I have run into the issues mentioned. I am not able to receive calls and it says my number is not valid. I can make calls but that's about it. Any ideas???
it's been the worst experience with any company in my life ever. I eventually got to the bottom of it myself after so many lies. They cut me off cos I didnt pay my bill (1 week into signing up and they already had all my bank details) .... it affected y credit rating, I spoke to approx 20 different people and have yet to have an apology or any help what so ever. I'm re-connected but I am furious and will be taking a very long complaint to Newbury HQ myself. My advice.. stay away from such a horrific organisation as Vodafone and demand compensation.. (although it falls on deaf ears and noone ever responds or keeps to promises)