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Number transfer

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2: Seeker

Hi my phone is currently attached to my moms account there are three numbers on there. I want mine to be separate with a new account, and the other two to remain on her original account. 

I spoke to live chat and they weren't that clear is it possible to do this via the transfer ownership page? I don't want the whole contract in my name just the one number.

 

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20 REPLIES 20
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17: Community Champion

Hi @amrit123 

 

You are going to need your Mother's help for this one.  The problem you are going to have is you can't just transfer the number, it has to be for the contract, this will be your Mother's number and contract. When the contract is in your name, you can do as you wish with the number.

 

If you ask your Mother to complete the transfer of ownership form, naming you as the new owner, providing you meet the credit check criteria and age eligibilty you will be the new contract owner from midnight. If you are due an upgrade, with Vodafone's three clear payments rule, make sure your Mother completes the upgrade before the transfer. The form for your Mother to complete is here:  Transfer of Ownership 

 

The other alternative is for Vodafone to split the account, this will give you access to the online account with responsibility for paying the direct debit but with the account still being in your Mothers name with her liable for any missed payments.

 

The only other way would be for your Mother to cancel the contract paying any early termination charges, put the number on PAYG for your use.  Unless out of contract, unlikely your Mother would be grateful for having to pay early termination charges.

 

Hope that answers your question.

 

 

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2: Seeker

Brilliant, so she will have control of the other two numbers and I'll have a fresh account with mine on? 

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17: Community Champion

@amrit123 

 

From 》Can-I-transfer-my-number-and-contract-to-someone-else. 

 

Yes, both personal and business mobile numbers can be transferred to a different Vodafone Pay monthly account via a transfer of ownership. 

 

The transfer will take up to two working days for personal customers. We’ll let you know as soon as the transfer has taken place.

 

🌈 Stay Safe  🌈 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

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17: Community Champion

@amrit123 wrote:

Brilliant, so she will have control of the other two numbers and I'll have a fresh account with mine on? 


Not quite sure what you mean @amrit123 

 

You don't mention the method you are going to ask your Mother to take.  If you go the change of ownership route transferring the account and number to you, it will be for the entire contract and don't forget Vodafone will be accessing your credit file to do the credit check.

 

I have done transfer of ownerships and I know the contract change takes place at midnight the same day, providing the check clears.

 

 

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2: Seeker

So on the account there are three numbers mine, mom and dads. 

I want to take my number from her contract and put it into my own name with my own account. 

 

So in the end my mom and dads number will remain on her account. And mine will be separate on a new account. I don't want to take on the entire contract just my number.

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17: Community Champion

So you'll need to open up your own pay monthly contract and then go through the transfer to move the number on your mums contract to your new contract.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

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17: Community Champion

Now I understand @amrit123 

 

This is going to be a problem for your Mum, especially when the number is in contract.  It will mean cancelling the contract and putting the number on PAYG.  Alternatively, your Mother can port out the number to any other network as PAYG and give you the SIM. When this has been done the number will be yours to do with as you wish and that will include transfering the number to your own contract by following this link: Keep My Number 

 

Ideally, the change of ownership route would have been the best way, you would have had what remained of the contract and number. If you are still in the 14 day return period for your new contract that might be worth thinking about.  At least that would save your Mother early termination  charges (if any).

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17: Community Champion

The way I interpret this, it's a transfer of ownership and the link provided by @BandOfBrothers is what you need.

If you then want to move to another network, the usual rules about completing the contract period would apply.

I transferred a single number from a business to a personal account some years ago and it was very simple.

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17: Community Champion

Exactly @hrym 

 

I also provided the link in my first reply.  

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2: Seeker

Okay thanks for the replies people, I'll give it a go and see what happens fingers crossed! 

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17: Community Champion

@AnnS wrote:

Exactly @hrym 

 

I also provided the link in my first reply.  


Oh yes, so you did @AnnS :Laughing_Face:

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17: Community Champion

@amrit123 wrote:

Okay thanks for the replies people, I'll give it a go and see what happens fingers crossed! 


No worries.

 

When you've opened up a new pay monthly contract with Vodafone then ask your mum to get in touch with Vodafone customer services and while your both on the phone they should be able to move the nunber you've been using on your mums account to your new contract @amrit123 

Please let us know how you get on.

 

🌈 Stay Safe  🌈 

 

 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

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17: Community Champion

@AnnS wrote:

Exactly @hrym 

 

I also provided the link in my first reply.  


Yes I see you edited your reply to add it.  :Winking_smiley:

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

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17: Community Champion

@BandOfBrothers wrote:

@AnnS wrote:

Exactly @hrym 

 

I also provided the link in my first reply.  


Yes I see you edited your reply to add it.  :Winking_smiley:


@BandOfBrothers 

 

I am not here for an argument with you.  I typed the first paragraph, posted what I had written and then when onto the Vodafone website to find and add the link and continued with a full reply.  I wouldn't have been able to see what you were writing or had written.

 

I hope that explains it for you.

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2: Seeker

Hi all, again thanks, just spoke to Vodafone on 191 they said I could use the link but it would be quicker on the phone. All set up with a new account, I recorded the call if any issues arise from this! 

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17: Community Champion

Hi @amrit123 

If you have gone the Change of Ownership route, your Mother needs to give her authorisation over the phone first. If you then spoke to the Change of Ownership team and accepted the contract it would have been changed to your name.

 

Not sure how Vodafone could have given you what is your Mother's number on a new account.

 

 

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2: Seeker

My mom did give authorisation to them over the phone, and then I gave my details. 

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17: Community Champion

@amrit123 wrote:

Hi all, again thanks, just spoke to Vodafone on 191 they said I could use the link but it would be quicker on the phone. All set up with a new account, I recorded the call if any issues arise from this! 


That's awesome @amrit123 

 

I'm glad the link worked and the agent helped.

Having your own contract opened up and then transferring the one mobile number away from your mums account was certainly the way forward.

 

🌈 Stay Safe  🌈 

 

 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

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2: Seeker

Final update all sorted now, the Vodafone app shows my own account with just my contract in it. In the end was a much simpler process then expected, a nice surprise for once! 

Final thanks people. 

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