Hi! No one has been able to help me with OTP (one-time passcode) for 3 months. I don't receive OTP sms from the Bank, hmrc, post office, screwfix, royal mail..etc .. Every time I call, you tell me, "we have seen what the problem is, now turn the phone off and on again and everything will work", but nothing , nothing works! I called a thousand times, but you always say the same song. I receive text messages only from "normal" numbers but from "service" numbers, nothing. I have been a vodafone italia customer for 15 years, but there, when I had a problem, it solved it in a few minutes, here, it is 3 months and still nothing. I am very disappointed with Vodafone UK. Have a nice day!
