Order confirmed

[Kaykaylou251995]

Hello I ordered on 26th November got email saying it would be dispatched for 29th which I am still waiting for delivery I've had no updates just keep getting told 2-3days it be here or should be here tomorrow or it's out stock then its being dispatched and told to contact dpd. the order is saying order confirmed and its been like that since 26th November could you please tell me what's going on please.

[BandOfBrothers]

Hi @Kaykaylou251995 

I do know Vodafone were experiencing order delays.

This link from Vodafone confirms this and holds a link on how to contact the Vodafone Social Media Teams via Facebook Messenger or Twitter DM. 

Unfortunately there is no account access via this forum to help you with this from your post here.

Latest-news/Order-Delays. 

Also sometimes it's the phone thats on delay.

For example with new Apple iPhone Launches they always come hand in hand with delays unfortunately.

I wish you all the best with this situation. 

[TheHoneyMonsta]

Hi KayKay!

I ordered my iPhone 13 Pro Max and Apple Watch on the 26th November too.

so far, my order has been stuck in a confirmed state with no movement whatsoever. Vodafone can’t honestly say that they’re sold out of Apple Watches too - why not dispatch my Apple Watch while they’re waiting to dispatch my iPhone? Give me some reason to believe that my order hasn’t been forgotten about…

Anyways, I wouldn’t pin any hopes on receiving the item you’ve paid an upfront cost for any time before Christmas. 

Kind Regards,

Sean (aka TheHoneyMonsta)