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Poor quality calls

isdoo
9: Established

I am experiencing poor call quality.

 

I have a dual sim phone and my other line (not Vodafone) is fine.

 

Using Vodafone people are struggling to hear me.

 

I have a good signal and 4G etc.

 

I also have no issues using calls via online platforms so I don't believe that it is my phone.

 

Any suggestions on how I can resolve this as it has been happening for about a month. 

4 REPLIES 4

WelshPaul
16: Advanced member
16: Advanced member

Turning of VoLTE improved call quality for me.

Thanks,

 

Do you mean WiFi calling as I don't have a Volte option. 

WelshPaul
16: Advanced member
16: Advanced member

No I mean VoLTE. What phone you got?

Huawei P20 Pro.