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Forum Posts

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overpayment on a closed account

i had two billing profiles and on my second billing profile i transferred the number over to my mum (transfer of ownership).  The transfer has now happened and now my second billing profile has gone (as there are no active numbers on there). On that ...

Only 4G working in USA

I have a contract that allows me to use my data, minutes and calls in USA, it was working fine for the first 2/3 days and now as soon as I attempt to call anyone it instantly says call failed. I’ve reset network settings and now my phone till not con...

Late payment charges

I had the unfortunate experience of contracting a broadband dongle from Vodafone and skip forward six months after cancellation I now have late payment charges on my credit file which has dropped my credit score, despite a long long call with custome...

India377 by • 2: Seeker
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  • 1 replies
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Issues with OneNumber

Hello. After some consideration I have decided to stay with Vodafone for another 2 years (12 years running) as their offer for sim only was hard to miss. Since part of the deal is reduced price for connectivity of smartwatches, I’ve decided to link u...

Is the mobile app down for everyone ?

Been like it for over a week now, tried to log in online and it also says “we’re experiencing issues with your digital service. https://100001.onl/ https://1921681254.mx/Call 191 and speaking to someone I can barely understand.Is there a service prov...

Derogatory remark

Hello, I have a derogatory remark on my credit report because of a dispute that I had with you 2 years ago. While I maintain that I was in the right, I settled the amount outstanding. The now settled disputed amount was in the region of £100, but it ...

NiallMac by • 2: Seeker
  • 1219 Views
  • 3 replies
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Resolved! Keeping number when changing Vodafone deals

Hello everyone I am currently on a 12 month pay monthly sim only deal which I got from Mobiles.co.uk. I've managed to get another deal as my current one is expiring this month. I spoke to a Vodafone advisor this morning about cancelling my current on...

Contract Length

I agreed a new contract on the telephone and rep 100% agreed new contract length was 12 months but when checking my accountit is showing as 18 months like [Removed]?   [MOD EDIT: This post has been edited to remove inappropriate content please see Co...

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