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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Resolved! Proof of usage

Afternoon all, would it possible for one of the eForum team to get in touch please? Im having a nightmare obtaining a proof of usage email from Vodafone cs.Thanks MIke

samspam by 6: Helper
  • 19441 Views
  • 9 replies
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keep paying for device plan but cancel sim contract?

Hi there Wondering if anyone can give me some advice. I've recently moved to another country and the cost of using my phone here on my current vodafone contract is crazy high. I'm looking to get a SIM contract with a local network provider, However m...

Switching problem

Hi,I have just switched from Vodafone to Tesco. My number transferred 'successfully' yesterday. However, my Vodafone sim seems to still be active as does my Vodafone account. I do not receive texts to my new Tesco sim and only receive calls from othe...

vjg by 3: Seeker
  • 2204 Views
  • 6 replies
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Call usage not reflecting reality?

Anyone else seeing issues withe their call usage online not being accurate. I've noticed it for a few months now.E.g. A call made yesterday at 14:59 for 59 minutes shows up as made at 15:59 for 30 mins.Ok, it's all inclusive so no costs but it does m...

chistery by 16: Advanced member
  • 4833 Views
  • 10 replies
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Entertainment Plan

Hi, I recently upgraded my phone. The only reason I got the entertainment plan was because I wanted to have Spotify. However when I go to choose an option for my entertainment plan, Spotify isn't available as a choice. Is there anything I can do?

kaec by 2: Seeker
  • 802 Views
  • 1 replies
  • 0 thanks

Apple watch

In am on a three year fixed contract. when i bought the iPhone i was offered an Apple watch contract. is this still available? John 

John100 by 2: Seeker
  • 929 Views
  • 2 replies
  • 0 thanks