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Securenet incorrectly blocking by website.

paulsmlabs
2: Seeker

My site is also being incorrectly blocked https://smlabs.co.uk/

It is having an impact on our business. Google says our safe is site,

Please unlock ASAP.

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4 REPLIES 4
TJ
Administrator
Administrator

Hey @paulsmlabs, thanks for getting in touch. 

So one of our team can take some details and get this raised to the relevant team for you, please get in touch via Facebook, or contact us on Twitter. You can find more information on doing this here. Please also provide a link to this thread, along with your username; so you won't have to explain yourself again. 

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paulsmlabs
2: Seeker

Why do I have to contact you on Facebook or Twitter when I can send you a message from here? I'm not on Facebook or Twitter so what's the alternative? 

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paulsmlabs
2: Seeker

I've tried your live chat bot and it doesn't understand very much. I'm now in a queue for something but I don't really know what or how I'll be notified when my number is called. 

 

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TJ
Administrator
Administrator

We're part of the Social Media team here on the Community, so we deal with all of our account related queries securely via our social channels @paulsmlabs. Alternatively, you can speak to an adviser using Live Chat

 

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