At 6am this morning (whilst I was asleep!) I received two texts, the gist of which were:
- Just to confirm you've switched off your Roaming Spend Limit, this means you'll continue to be charged for any out of bundle data roaming usage and
- Thank you for asking to turn off wi fi calling.
Needless to say I didn't initiate these changes. I called Vodafone who couldn't shed any light on these. I also discovered a £14.75 'purchase' had been charged to my account but again the agent I spoke to couldn't see any details on what this was, I was told the detail isn't visible until the bill is generated at the end of the month. I'm pretty tight fisted and never use my phone to text numbers that are chargeable, nor enter competitions, I don't send picture texts and I am pretty sure I didn't initiate anything to result in a charge of £14.75.
How concerned should I be? I've now set my spend manager to zero (it was £20 for 'just in case' items but I think zero is safer).
I did take out a new contract with Vodafone but that was a month ago and I'd have expected any changes to settings etc to get notified at the time of the contract change, not a month later.
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