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27-10-2023 10:31 AM
I recently renewed my contract for another 24 months and had YouTube Premium on my previous plan. However, now I'm encountering an issue when trying to re-activate it. I'm getting an error message stating that I already have it, even though it has expired and is currently inactive. Has anyone else faced a similar situation? Any insights or suggestions would be greatly appreciated. Thanks in advance!"
27-10-2023 11:30 AM
Hey @norafateh thanks for reaching out. Apologies for the trouble you're having with your subscription. So that we can help you with this, please reach out to our Social Media team via Facebook or X. Our team will be able to check over your subscription and help to resolve it.
17-12-2023 05:59 PM
Did you get this fixed as I have exactly the same issue