I keep getting the error message "Something's not right with your personal details" whenever I try to checkout with any product that requires a credit check.
If I call-up customer support are they going to be able to tell me which detail/s I'm somehow getting incorrect?
Despite not entering my details incorrectly, I've even signed up to Equifax to get the dates I was registered on the electoral register to double check what it thinks (and tried the dates as they differ slightly). Everything else is identical and yet the error persists, I've even tried filling in the checkout web form with copy/pasted details from Equifax.
