VPN on mobile bill

[ellis30958]

Hello,

What does it mean on my itemisation bill when it shows VPN? i.e. an outgoing call, showing the number and arrow and VPN?

Many thanks,

[CallumR]

Hey @ellis30958 thanks for reaching out to us. Just so that we have a better understandstanding, could you answer the below questions for me, please?

Have you been making calls while connecting to a VPN?

Have you seen this on your bills before or this the first time? 

Were you making calls from your mobile number or your landline number? 

Thanks.