Vodafone have cancelled my contract!!!

[customer112211]

My phone has just been cut off, when I log into my online account it says my contract has been cancelled. I have no idea why my contract has been cancelled, it should not have been, I just upgraded to a new plan a couple of weeks ago!

I can't call Vodafone to have this fixed because I don't have a working phone, I can't talk to the social media team via Facebook because they try to send a verification text but I have no working phone to receive this on, it says all agents are busy when I try the live chat online.

This is a massive issue for me and I need it fixed immediately, someone from Vodafone please help!

[BandOfBrothers]

Let the Vodafone Social Media Team here catch up with your thread and they'll bring you in away from the open forum via a private message and they'll access your account to help and explain what's happening @customer112211 

A Vodafone Highstreet Store should also be able to let you use their in house phone to call customer services if you want.