Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Short code text issues

For months I have not been able to send short code text messages, I have been on the phone with vodaphone for days on end, testing, switching on off, reseting apn, checking settings, checking bars, checking amount spend limit with zero success, in th...

Reeds by 2: Seeker
  • 3479 Views
  • 3 replies
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My Vodafone Account

Last year I transferred my Mobile to a standalone account and changed the Direct debit. This was done. However I've recently tried to create a My Vodafone account and the system advises that the Mobile is linked to another My Vodafone Account. It was...

Trying to upgrade and live chat liar

So 2 days ago I was looking to upgrade my phone early and after over about and hour and a half the agent (wish I made a note of his name) on the live chat got me 2 deals with a discount that I was deciding over so I said I need time to think about it...

Coehide by 7: Helper
  • 890 Views
  • 0 replies
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I have lost my discount…

Hi, it a rather long story…I recently went to a Carphone warehouse branch  for upgrading. I pre ordered iPhone se. I also bought a new Vodafone contract for my family who is with O2.I mistakenly ordered 64GB instead of 128GB, so I popped in to a diff...

Kaerun by 3: Seeker
  • 2005 Views
  • 6 replies
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Number switch

I have a pay monthly account.  Unlimited Max 24 month. there is 18 months left on the contract.I am going to be spending time in europe and need eu roaming, something which vodafone do not readily do.  I have just signed a contract with virgin media ...

Resolved! Using Vodafone UK tariff in Qatar and Australia

I have a small business account.  I know about having to pay the £6 per day to use my UK allowance, but do I have to do anything before I travel, or will my phone just work as normal, when I get off the plane and switch it on ?Thanks

152bobby by 4: Newbie
  • 2129 Views
  • 2 replies
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Bill message belonging to somebody else

Every month I get a text message from Vodafone to my mobile tablet number with details of a bill that is not mine. I received one yesterday which starts "Hello. Your bill for this month comes to GBP 22.25 and is due on 27/03/2022. There are no detail...

QueenBee by 2: Seeker
  • 2026 Views
  • 2 replies
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My Vodafone app not working

Hi there,Firstly I'd just like to say if this is in the wrong section I apologize, this is my first time here. So I just joined Vodafone as I was previously with ID Mobile, my phone number has been switched over yesterday (18/3/22) and the app has se...

dyte by 2: Seeker
  • 8895 Views
  • 1 replies
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Problem with upgrading on website.

Hi. I am trying to upgrade on the website. I get as far as the about you page but the continue button is grayed out so I can't go ant further. Any ideas? Thanks

Liddsvez by 2: Seeker
  • 1144 Views
  • 1 replies
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Why can't I port a number on a business account?

I have a small business mobile account with Voda with 22 lines which other than UK coverage, works well for us (I actually have another business account with EE for our UK only workforce because of coverage). Like many businesses, employees come and ...