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Forum Posts

2FA/OTP messages not received since number port

Hi all,I have a serious issues that unfortunately is beginning to be a real problem for me and access to certain services. I had been on Sky for a number of years before porting my number to Vodafone due to getting a work phone/sim. I transferred my ...

andybtsn by 2: Seeker
  • 2164 Views
  • 2 replies
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WiFi Calling dropouts

I have poor reception in my house from pretty much all the networks, so rely on WiFi Calling hugely but recently it's become very unreliable and hardly ever works when I make or take a call which makes it my Samsung s10 useless as a phone in my house...

Not received order!

Hello I’m very angry I placed an order for a iPad contract with a SIM card on Friday 28th January and was told it would be delivered on the 31st January so today, everything was fine until I got a message from Vodafone saying my order had been delive...

Resolved! Changing provider timescale

My plan ends on the 16th. I wish to switch to O2 to avoid roaming charges. At what date should I ask to keep my number and order a SIM from O2 to avoid paying a disconnection fee to Vodafone and also to avoid being disconnected during the transfer, c...

cyber by 4: Newbie
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  • 1 replies
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Resolved! Spending cap limit

My son went to Thailand on the 26th January. Prior to departing I went into a Vodafone shop who said that they'd set a cap limit on his phone, and that it would be £6 a day to use his text, data etc when away. It also says that there is 25gb per cale...

Discovery+ Offer

Hi,Just grabbed the Discovery+ offer. Signed up fine. Can see my active subscription.Wherever I log in and select a channel I get 'contact your provider to find out how to watch'. Although I tried this initially through my PC at home - I've just trie...

nyx by 2: Seeker
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  • 2 replies
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App issues

App won't display any usage on my account. I keep getting error code 5604. I've done the whole cache clear, reset app, username change ....everything but still no joy. Any ideas what this error code is?

One Time Passcodes not being received

Hi everyone, ever since I switched my number from Sky Mobile to Vodafone I have never been able to receive OTP passcodes for anything that uses them (Klarna for example).  Occasionally I’ll have one OTP passcode come through for every 30-40 requests ...

Soap7974 by 2: Seeker
  • 1479 Views
  • 1 replies
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