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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Removal of eligible devices from trade in tool

Hi.I pre-ordered the s22 ultra 10/02/2022 and was told that if I trade in my old phone I'd receive discounts meaning my airtime part of the Evo contract would be £6 per month.The lady on phone in sales asked what phone, note10+. She went off and chec...

Njm75 by 2: Seeker
  • 2091 Views
  • 6 replies
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myVodafone app > VeryMe section error 2601 [ANDROID]

I installed the myVodafone app ages ago, but never really went to the VeryMe section, now that I heard in the last couple week about an offer that is interesting to me i tried to access the very me section of the app but it doesn't work. Gives error ...

arnozzle by 2: Seeker
  • 1035 Views
  • 1 replies
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Unable to set up mobile data on smart watch

I've just got a Samsung galaxy watch 4 through Vodafone with the one number activation included. When I go to log in to the one number account to set up the mobile data it keeps saying 'an unexpected error has happened'Also when i check my vodafone a...

carlyc87 by 2: Seeker
  • 1467 Views
  • 1 replies
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WIFI calling symbol s22 ultra

Hi just wondering iv just got the s22 ultra and have both Wifi calling turned on in account and my on my phone but i dont get the WIFI calling symbol at all unless i use flight mode and WIFIi did have the  S21 ultra before and the WIFI calling symbol...

Screenshot 2022-02-26 at 14-42-51 No WiFi calling option on S22 Ultra Vodafone.png

Unable to set call forwarding in MyVodafone

I used to be able to set up call forwarding online, now it says:Sorry, we can’t forward calls on this numberUnable to forward calls. Please get in touch so we can set up forwarding for you.Anyone know why this might be?

chistery by 16: Advanced member
  • 4701 Views
  • 9 replies
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Vodafone won't blacklist my phone!

I think some people have had this issue already, but I really am at my wits end! I bought a phone through Carphone Warehouse with a Vodafone contract and I lost it/had it stolen last week. I immediately blacklisted with Vodafone (and I have a blackli...

Onenumber subscription

No chance of connecting my watch to one number   Sachitt : Hi, how can I help you today?Eleanor : Hi I want to get onenumber for my my watch but every time I try the QR code will not come upSachitt : no worries i will locate the account and sort this...

Why can't I phone or txt to UK from abroad

Using a Huawei mobile. There are no locks or bars on. My local Vodafone shop is stumped and say it should work but here I am in Spain and it doesn't.  I can't phone internally or internationally, the same with txts. I get a mssg 'the number you have ...

Checkley by 2: Seeker
  • 3596 Views
  • 4 replies
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