A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi - we have a new starter who is moving over to our Business - he was given a PAC code for the number however this has now expired (last week), found out when we were trying to move the numnber- is there anyway of getting the number back and associa...
Hello,My plan isn't showing my additional data allowance - it only shows 10Gb of data a month, when the plan I signed up for included an additional 40gb a month. I only signed up in December, and it's a 24 month plan, so it can't be that anything has...
Hello,The experience with Vodafone for me has been very unfortunate (to remain polite). The worst and unexpected part I discovered it yesterday when through Experian I found out that Vodafone filed a default for my account.I am now in a very difficul...
Hi, I have moved to Vodafone from anther network.My number has been ported but I still see the temporary number on my account.when I tap the number, it says “We are sorry, we can’t find this information.”.I bought another line for my family, this pop...
I moved from EE to Vodafone back in July 2019.The port of my number didn't go to plan and since then I have had a a split port.This has resulted in my phone having 2 telephone numbers. The temporary number the SIM came with and my own ported number.T...
- Can I move my O2 PAYG number to Vodafone contract?- How long would this process take?FYI, I yet to buy a Vodafone contract first. I wanted to make sure if I can keep my number.~thanks
I recently did 2 upgrades on 17th February on both phones I had messaged me they've been dispatched and on 23rd I went to local store to collect yet they claimed only have 1 of the 2 phones and argued about fact the other hasn't been dispatched yet a...
Hi all,I'm staying overnight in Birmingham and I have full 5G signal and I am tethering my iPhone 12 Pro to my MacBook Air 2020 (only a week old so not messed about with settings etc). On the iPhone, my 5G speed is measured at 236mbit down, 21mbit up...
Hi everyone. My iPhone is stuck in a restart > crash > restart loop. I have to take it to a Genius Bar but, because I now use an eSIM I’m wondering what I can do to get my number up and running if I have another device, or even just buy a new one? I’...
Hi, I went through the upgrade process 4 days ago and just received a message today to say the phone is still not in stock. On your website for that specific phone (S21 Ultra) there's a message that says "Order before 10:00pm today and get it tomorro...
