A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
My Charge to bill won't work even though I'm up-to-date with bills. I have used it once before so it works and would've refreshed a few times. Please help. This is to be used for in-app purchases for no more than £10. Thanks in advance!
Constantly experiencing technical difficulties, trying to contact them is to write off half your day. Last call to them lasted 3.5 hours fgs! You are left on hold listening to repetitive hold music for ages. Absolutely disgraceful attitude towards th...
How do I know if I am on the best plan for my usage?
I’d like to cancel my Amazon subscription of £7.99 a month which I started to be billed for in January. I haven’t used any of the benefits so can I be refunded for the billing so far. I have a Prime subscription already through my work whose account ...
Hi guy's having a major problem which i need help with to get fixed.I gave 30 days notice on January 3rd to end my contract 1 month early. Disconnection date was feb 3rd. On Feb 3rd i lost access to my vodafone app / website as expected but the actua...
The new roaming charges are bewildering.I have something called "Unlimited Max plan between 12 July 2019 and 14 June 2021". This includes roaming in a wide range of countries for which I've been paying a premium.I was expecting therefore to be able ...
My 90 year old mother has cancelled her direct debit believing that would cancel her contract. She is distressed that payments have continued to be taken. She is unable to use the online chat, and she desperately needs to talk to an advisor. The cus...
I have two business SIMs.One is a temporary number (with a great deal)One has a work number (on a crap package)I want to move the work number to the temporary numberHow to do this ? I can not see any way and PAC code doesn't work. Nor does the Vodafo...
I sent a device plan back on the 23rd of December I only had the device for a few days and was still being charged for it by 4th of February, I called and someone told me over the phone it was received on the 14th of January and whoever received it d...
Vodafone OneNet Not Fit for Purpose.... Is anyone else having problems with Vodafone OneNet. I have a FIVE year contract and 3 years in I have only just got the Landlines working! My 6 mobiles lines have never all worked at the same time and in Oc...
